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Lycamobile ad 'misled' customers over cost of SIM-only deal

Thursday, September 21st 2017

On its website, the international call provider advertised its UK Ultra Plan as offering 15GB of data plus unlimited UK minutes and texts. It said the 30-day rolling contract was “£12 when...

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Sky Mobile offers new iPhone 8 for £32 a month

Thursday, September 14th 2017

The handset was launched by Apple earlier this week alongside the iPhone 8 Plus and the iPhone X. Pre-orders for the iPhone 8 and 8 Plus will begin tomorrow (15 September) and shipping will...

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EE adds more data to its pay as you go mobile packs

Tuesday, September 5th 2017

The changes affect EE’s ‘Everything’ and ‘Data’ mobile packs priced at £10 and above, all of which come with unlimited texts. Pay as you go customers paying £10 can choose between an...

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iD Mobile says sorry after wrongly charging customers for EU calls

Friday, August 18th 2017

Since 15 June, UK customers roaming in the EU should only pay the same as they would to use their phone at home. But iD Mobile has been charging its customers extra to call numbers in EU...

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Tesco announces new tariffs for Samsung Galaxy J5 and Moto E4

Monday, July 24th 2017

And to celebrate the release of Cars 3, the provider is also giving all new and upgrading customers a free three-month subscription to DisneyLife. Tesco is offering the Samsung Galaxy J5 2017...

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1pMobile told to stop claiming it's the UK's cheapest provider

Wednesday, June 28th 2017

1pMobile made the claim on its website earlier this year and in a Facebook post said it “isn’t just the UK’s cheapest pre-pay mobile service – it’s the most flexible too”. Following...

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Mobile users should stay wary despite EU ban on roaming fees

Wednesday, June 14th 2017

Experts are warning that the change will also have an impact on operators. The ban is the result of a 2015 EU ruling that saw roaming charges capped in April last year as providers were given...

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Vodafone says problems that led to £4.6m fine have been resolved

Tuesday, May 16th 2017

The company said customer service levels had also returned to those seen before the implementation of the new system in 2015. Ofcom’s investigation into the billing problems, which saw...

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Mobile providers prepare for EU ban on roaming charges

Thursday, May 11th 2017

Sky today announced it will drop roaming fees on 1 June, allowing customers to use their monthly texts, calls and data in 36 European destinations as they would at home. But from 15 June, such...

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EE offers inclusive roaming 'in more destinations' with new plans

Thursday, May 4th 2017

The provider is also offering inclusive roaming in Europe to all pay monthly and pay as you go mobile customers from 15 June. Roaming charges will be banned within EU countries from that data...

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