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Unlimited calls and texts for EE customers travelling in Europe

Monday, August 3rd 2015

The Euro Pass, available to EE pay monthly, SIM-only and small business customers, means there is no need to get separate talk, text and data add-ons when heading to the continent. The unlimited...

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Ofcom looking at ways to make switching easier for mobile customers

Tuesday, July 28th 2015

The telecoms regulator said the current system can cause confusion, especially if customers want to keep their existing mobile number, and can discourage them from switching, meaning they are missing...

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Virgin Media ads should have made clear that broadband prices could rise

Wednesday, July 22nd 2015

The Advertising Standards Authority (ASA) investigated two ads for Virgin Media packages that appeared on the provider’s own website. One offered a £50 reward to customers signing up to 50Mbps...

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1 in 10 young people admit accidentally making in-app purchases

Wednesday, July 15th 2015

A survey by e-safety charity Childnet found that 12% had spent money accidentally in this way. The results of the survey reveal that 95% of 11 to 18-year-olds have downloaded an app, with 59%...

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Parents fear 'bill shock' from children using mobile apps

Wednesday, July 8th 2015

The UK regulator for premium rate phone services, PhonepayPlus, found that 12% of UK parents – 1.3m people – have had a child run up an unexpectedly high bill by making in-app...

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John Lewis to sell Vodafone mobile contracts and SIM-free smartphones

Thursday, June 25th 2015

The retailer is also offering a range of SIM-free smartphones on its website. Handsets including the Samsung Galaxy S6 Edge and Microsoft’s Lumia 640 are available to buy now and all come with a...

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Vodafone launches 'premium' 4G smartphone with new Smart Ultra 6

Friday, June 19th 2015

The Vodafone Smart Ultra 6 is the company’s new flagship 4G device and is available for £125 on pay as you go or free on pay monthly bundles. The phone has a 5.5 inch full HD display and a...

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EE adds to range of own-brand devices with new Harrier Tab

Tuesday, June 16th 2015

The Harrier Tab is available to buy in EE stores and online from today and uses the latest Android 5.1 Lollipop operating system. It features an eight-inch full HD screen and 8MP rear-facing and...

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Roaming mobile sim is 'straightforward' solution to not-spot problem

Monday, June 15th 2015

Anywhere Sim connects to the network with the best signal, similar to the way phones ‘roam’ while abroad, and is hoped to help consumers avoid being stuck in a not-spot – an area of little or...

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Snapchat behind ‘staggering’ 75% of Vodafone messaging data traffic

Thursday, June 4th 2015

The app allows users to send pictures, videos and text in messages that are deleted automatically after 10 seconds. Its popularity, according to Vodafone, means that other messaging services such...

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