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Three and Tesco Mobile launch customer reward schemes

Tuesday, February 14th 2017

Tesco Mobile has also launched a range of benefits for families with more than one pay-monthly contract. Three's new app, Wuntu, will start by giving users seven offers each week but will...

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Ofcom figures show EE still most complained-about broadband provider

Friday, July 8th 2016

The communications regulator received 34 complaints about EE per 100,000 customers between January and March 2016. EE has now been named the most complained-about broadband provider for each of...

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Post Office to close pay as you go mobile service

Thursday, May 26th 2016

Post Office Mobile, which operates on the EE network, has stopped selling to new customers. It is giving existing users three months to find a new provider before the service is withdrawn in...

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New phone seller promises to tackle 'injustice' in the mobile industry

Monday, May 23rd 2016

Unshackled.com, which launches today, is an online shop that splits the purchase of a handset from a SIM in an effort to transform the way consumers buy their mobiles. Established by three mobile...

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European Commission blocks merger of Three and O2

Wednesday, May 11th 2016

The decision follows an in-depth investigation by the commission into the deal, which would have created the UK’s largest mobile operator with a market share of more than 40%. Both Ofcom and...

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Vodafone drops roaming charges in 40 holiday destinations

Friday, May 6th 2016

The service, launched today, means people can enjoy unlimited calls, texts and picture messages, as well as a 4GB monthly data allowance without extra charge within Vodafone’s inclusive roaming...

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Tesco Mobile scraps roaming charges for the summer

Tuesday, April 26th 2016

The network’s Home from Home service will allow customers to use their UK tariff allowances when holidaying in 31 European countries over the summer period. The move comes as EU regulations...

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Vodafone: New and upgrading customers can leave within 30 days if they're not happy

Monday, April 11th 2016

The operator’s 30 Day Network Guarantee will give all new and upgrading mobile customers 30 days in which to try the service and leave – with no strings attached – if they're not...

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Report: Mobile customers being sold expensive contracts they don't need

Friday, April 1st 2016

A mystery shop of the UK’s major providers, commissioned by the charity, found that average monthly tariffs recommended by staff were £23.16 – more than double the price of the most suitable...

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EE still most complained-about broadband provider, Ofcom says

Wednesday, March 30th 2016

The regulator releases data each quarter on the number of consumer complaints it received against major telecoms and pay TV providers, allowing consumers to compare performance. The latest...

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