Investigation: How accessible are broadband customer services to the deaf community?

Monday, August 13th 2018

The Equality Act 2010 insists that all organisations have a duty to make reasonable adjustments for users with additional needs, while Ofcom requires all landline, broadband and mobile companies to...

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New EE mobile plans will let families share their data allowance

Thursday, May 17th 2018

The tariffs will allow families to manage their children’s data usage using the My EE app, turning their data into digital pocket money. Parents and carers will also be able to monitor and...

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BT and EE to launch the UK’s first converged smart network

Thursday, May 17th 2018

As part of its new ‘Best Connected’ plan, BT has promised to improve connectivity across the UK by bringing together the might of its broadband and wi-fi with EE’s powerful mobile networks. EE...

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Can I get Plusnet broadband and fibre broadband?

Wednesday, May 9th 2018

With its down-to-earth advertising and down-to-earth prices, Plusnet enjoys a great reputation with its customers. But what services does the company offer, and can you get them in your...

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Ofcom customer satisfaction report names TalkTalk as worst broadband provider

Thursday, May 3rd 2018

Ofcom, the communications regulator, released the best and worst broadband, mobile and landline provider, in its annual report of customer service in the telecoms sector. According to the report,...

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Plusnet broadband and calls prices are set to rise - is it time to switch?

Monday, April 9th 2018

From 5 June prices will go up by a pound for most broadband customers, that's £12 over the first year following the price hike. Plusnet will get in touch to let you know either by email or a letter...

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How to cancel Plusnet broadband and find a better deal

Thursday, April 5th 2018

Want to cancel Plusnet broadband, but worried about the stress involved? Well fear not. In most cases it's pretty easy to switch your broadband provider. As always, there are a few things to be...

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Plusnet Mobile review 2018

Tuesday, March 20th 2018

Plusnet Mobile only came onto the scene relatively recently, in 2016, as an MVNO (Mobile Virtual Network Operator) running on the EE network. It is a SIM-only provider, aiming to provide...

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