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Vodafone now offering the UK’s cheapest fibre broadband

Wednesday, September 13th 2017

For £20 a month the provider is offering superfast speeds of up to 38Mbps to anyone who signs up before Monday 9 October. Vodafone's 76Mbps package has also been reduced to £24 a month –...

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Sky offers UK's cheapest broadband at £15 a month

Thursday, August 31st 2017

The provider ended its £100 pre-paid Mastercard offer last night and is instead offering basic broadband at its lowest ever price. For £15 a month, you get broadband speeds up to 17Mbps and a...

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Sky launches VIP customer loyalty scheme

Thursday, August 3rd 2017

Sky VIP offers rewards such as free tickets, prize draws and priority service, with the best rewards saved for those who’ve been with the company the longest. Customers can join the programme...

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Cable.co.uk offers exclusive Plusnet fibre broadband deal

Wednesday, July 26th 2017

The unlimited fibre package is £24.99 a month, including line rental, and comes with £50 cashback and no activation fee. It gives you download speeds up to 38Mbps, upload speeds up to 1.9Mbps...

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Plusnet radio ads banned after terms and conditions read out 'too quickly'

Wednesday, May 31st 2017

One ad was for a broadband package and the other was for a mobile plan. Both featured the voice of the character ‘Plusnet Joe’. After hearing the ads on 3 March, a listener complained to the...

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Plusnet to 'reluctantly' increase price of line rental and call plans

Monday, May 8th 2017

The provider is putting up line rental by £1 – taking it from £17.99 to £18.99 and bringing it in line with the amount charged by parent company BT. Plusnet’s Line Rental Saver, which...

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Broadband providers told to 'up their game' as Ofcom publishes customer service data

Wednesday, April 12th 2017

The regulator’s Comparing Service Quality report shows the average call waiting time for broadband customer services is two minutes 51 seconds. Plusnet customers face the longest wait to be...

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BT dominates Ofcom list of broadband complaints

Wednesday, March 29th 2017

The telecoms watchdog received 33 complaints per 100,000 customers about BT between October and December 2016, putting it top of the list. Plusnet, which is owned by BT, is second on the list...

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Plusnet fined £880,000 for billing ex-customers for phone and broadband

Wednesday, March 22nd 2017

Around 1,000 ex-customers were overcharged a total of more than £500,000 between May 2011 and September 2015. The fine follows an investigation by Ofcom, which found Plusnet had broken a...

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Plusnet Mobile review 2018

Monday, January 9th 2017

Plusnet has joined the ever-growing gang of quad-play providers by launching Plusnet Mobile. With 4G and no-contract, one-size-fits-all SIM cards as standard, it's certainly looking...

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