Providers

BT vs Sky

Thursday, January 10th 2019

Read more

Sky vs Virgin Media

Thursday, January 10th 2019

Read more

Investigation: How accessible are broadband customer services to the deaf community?

Monday, August 13th 2018

The Equality Act 2010 insists that all organisations have a duty to make reasonable adjustments for users with additional needs, while Ofcom requires all landline, broadband and mobile companies to...

0Read more

Mobile firms have no plans to bring back EU roaming charges, but a Brexit no deal could do just that

Tuesday, July 17th 2018

And experts say that in the event of a 'no deal' following the government's negotiations, the decision on whether to reintroduce charges may not be entirely in the hands of UK operators. An EU...

0Read more

Should you be charged for leaving your broadband contract early?

Thursday, June 21st 2018

These early termination charges are written into the terms and conditions of your broadband contract and providers are generally well within their rights to charge them. But that doesn’t stop...

0Read more

Broadband providers to start advertising average speeds from today

Wednesday, May 23rd 2018

If you’re nearing the end of your broadband contract and you’re about to start shopping around for a new package, you will notice something is a bit different. All internet service providers...

0Read more

Virgin Media defends its broadband speeds following Which? report

Friday, May 18th 2018

The consumer website said customers on Virgin’s 200Mbps package were in fact getting an average of 52Mbps – just 26% of the speed promised. Its analysis was based on data from its own...

0Read more

Ofcom: Consumers could be overpaying for broadband, but most get a good deal

Thursday, May 17th 2018

Ofcom points out in its pricing trends report pricing trends report that the non-discounted price for BT’s standard (ADSL) broadband service is £42.99 a month, while the provider offers fibre...

0Read more

BT and EE to launch the UK’s first converged smart network

Thursday, May 17th 2018

As part of its new ‘Best Connected’ plan, BT has promised to improve connectivity across the UK by bringing together the might of its broadband and wi-fi with EE’s powerful mobile networks. EE...

0Read more