Consumers get more protection from shock bills on stolen mobiles

Monday, March 23rd 2015

EE, O2, Three, Virgin Media and Vodafone have all signed a voluntary agreement to offer consumers a £100 ‘liability cap’ – a limit set on a certain party's liability – for their pay monthly...

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Virgin Media caught out on 'contradictory and confusing' data protection doublespeak

Friday, February 20th 2015

The text used by the company has been criticised by legal and data protection experts as failing to comply with current guidelines and potentially breaching data protection laws. When Virgin...

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MPs say splitting BT and Openreach will benefit consumers

Thursday, February 19th 2015

MPs want to separate BT's consumer division from its Openreach business, which owns and runs the UK's largest copper and fibre network. Discussing the issue in a recent debate on rural...

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Vaizey: Broadband in London 'much better' than Lords committee report makes out

Wednesday, February 18th 2015

Writing on a Department for Culture, Media and Sport (DCMS) blog, the digital minister said the picture was “much better” than the House of Lords’ Digital Skills Committee had painted and...

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You can keep your landline – I just want my broadband, TV and mobile

Wednesday, February 11th 2015

Last week I found myself attending a roundtable event hosted by new broadband provider Relish which claims to be able to provide superfast broadband into your home without the wires, or more...

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Government 'threatened' UK network operators into taking action on mobile 'not-spots'

Wednesday, February 4th 2015

John Whittingdale, who chairs the commons culture, media and sport committee, said operators had only agreed to the £5bn investment in mobile infrastructure to cut not-spots because they were...

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Chuka Umunna: Nobody should have to wait 'weeks on end' for broadband

Friday, January 30th 2015

Chuka Umunna said Labour would, if elected, make sure that people setting up a business do not have to wait for “weeks on end” for a broadband connection. Speaking to us at an event in London...

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Broadband customers in Crawley slam Virgin Media over 'big con' advertised speeds

Thursday, January 29th 2015

Several customers in Crawley have told they are considering ditching the service and switching to alternative providers, after suffering a raft of issues from slow speeds and unstable...

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New service emerges for Manchester businesses 'consistently overlooked' by broadband providers

Thursday, January 29th 2015

Some 25 East Manchester businesses have signed up to broadband services from ITS Technology Group’s (ITS) Cityserve network, using funding from the Broadband Delivery UK (BDUK) business broadband...

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Proposed merger of Three and O2: No immediate effect on customers

Monday, January 26th 2015

On Friday both companies confirmed that Hutchison Whampoa, which owns Three, has entered into exclusive talks with O2 owner Telefonica about a potential acquisition of the company’s O2 UK...

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