Virgin Media promises broadband fix for problem-hit Crawley customers

Tuesday, April 7th 2015

Virgin previously came under fire from customers in the West Sussex town who had suffered months of problems with its broadband service. Several customers told they had suffered a...

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EE fastest 4G mobile network – but slowest for web browsing

Thursday, April 2nd 2015

But while it had the fastest download and upload speeds, EE had the slowest web browsing speed of all four major mobile operators, taking the longest for a web page to load on 4G. The findings were...

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Remote Scottish communities will be without superfast broadband 'forever'

Wednesday, April 1st 2015

James Pirie, who lives and works in the Scottish Highlands, said he will not give up trying to get better broadband, but has to accept that he may never get ‘superfast’ speeds. The...

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Brits don't know how to keep their mobile phones safe abroad

Tuesday, March 31st 2015

A survey by the operator found that despite the amount of personal data people store on their phones, 51% of the 1.6 million Britons travelling abroad over the Easter break don't know the best ways...

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Half of Brits too scared to use mobile phone abroad

Monday, March 30th 2015

Research from international network specialist Worldsim revealed that 52% of Brits don’t use their mobile devices abroad, while 26% search for the nearest wi-fi hotspot to avoid incurring expensive...

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Ill Worcestershire woman slams Sky's 'parade of excuses' after 8-month wait for landline

Friday, March 27th 2015

Last month reported how Jill Vizor had been left without broadband and a phone line since she moved to the Orchards housing development in Evesham, Worcestershire, in July. She had...

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Scottish island gets mobile coverage for first time thanks to 4G mast

Thursday, March 26th 2015

The mast, funded by the Scottish Government, also means that the inner Hebridean Isle of Coll has become the first island off Scotland to have access to 4G. The rollout, carried out in partnership...

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Consumers get more protection from shock bills on stolen mobiles

Monday, March 23rd 2015

EE, O2, Three, Virgin Media and Vodafone have all signed a voluntary agreement to offer consumers a £100 ‘liability cap’ – a limit set on a certain party's liability – for their pay monthly...

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Virgin Media caught out on 'contradictory and confusing' data protection doublespeak

Friday, February 20th 2015

The text used by the company has been criticised by legal and data protection experts as failing to comply with current guidelines and potentially breaching data protection laws. When Virgin...

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MPs say splitting BT and Openreach will benefit consumers

Thursday, February 19th 2015

MPs want to separate BT's consumer division from its Openreach business, which owns and runs the UK's largest copper and fibre network. Discussing the issue in a recent debate on rural...

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