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House of Lords votes in favour of 30Mbps broadband USO

Thursday, February 23rd 2017

A new Universal Service Obligation (USO) has always been a key part of the Bill and the government had suggested setting the minimum speed at 10Mbps. But Labour peer Lord Mendelsohn, tabling an...

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EE, Vodafone and O2 customers prepare for mobile price hikes

Friday, February 17th 2017

All three are putting up prices in line with an adjustment to the retail price index (RPI) – a measure of the UK’s general rate of inflation. The operators all pointed out that annual prices...

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Seven million more people can access 4G than a year ago

Wednesday, February 15th 2017

Analytics firm RootMetrics has calculated that about 54m people across the UK’s four major operators – EE, O2, Three and Vodafone – can now access 4G, compared to 47m at the end of...

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Poor customer service is costing broadband providers £2.98bn a year

Wednesday, February 15th 2017

Research by Ombudsman Services shows there were 6.9m complaints made about telecoms providers in 2016 – 13% of the overall total of 55m. According to the Consumer Action Monitor – a survey...

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Can I get TalkTalk TV in my area?

Tuesday, February 14th 2017

TalkTalk’s subscription TV service is one of the cheapest around, and with over 80 channels as standard, it presents a lighter, more affordable alternative to the TV packages offered by other,...

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Can I get TalkTalk in my area?

Tuesday, February 14th 2017

TalkTalk is one of the biggest telecoms providers in the UK. It supplies broadband, TV and home phone to thousands of homes throughout the country and is well known for its low prices. So...

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Can I get Sky fibre broadband?

Tuesday, February 14th 2017

Sky is one of the leading suppliers of fibre broadband in the UK, and reaches over 22 million homes. Its fibre service is carried on the BT Openreach network and can reach speeds of up to 76Mbps,...

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Can I get BT TV?

Tuesday, February 14th 2017

BT TV is only available to BT broadband and Infinity customers. Previously known as BT Vision, it is best known for BT Sport, home of the Champions League, and much more. Formerly built...

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Can I get broadband without a phone line?

Tuesday, February 14th 2017

Yes, you can – but your options are limited. If you don’t want a phone landline or simply can’t get one at your property, it’s still possible to get online. The main options include some...

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Three and Tesco Mobile launch customer reward schemes

Tuesday, February 14th 2017

Tesco Mobile has also launched a range of benefits for families with more than one pay-monthly contract. Three's new app, Wuntu, will start by giving users seven offers each week but will...

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