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Providers respond to minister’s rural mobile challenge

Tuesday, September 30th 2014

Sajid Javid told the Conservative Party Conference that it was “simply not good enough” that some areas of the countryside still lacked a decent mobile signal. But mobile providers said...

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How the Phones 4U collapse will hurt the UK mobile market

Friday, September 19th 2014

On Monday (15 September 2014), 5,000-plus Phones 4U staff – and thousands more of the company's customers – woke up to dismal news that the 18-year-old retailer had entered...

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Sky hearing impairment issue highlights importance of accessibility

Friday, July 4th 2014

Common sense prevailed this week, when Sky took the eminently sensible decision to continue allowing hearing-impaired customers to cancel their subscriptions without having to phone up and speak to...

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Sky Original Bundle review 2018

Thursday, June 26th 2014

Sadly, this bundle has been discontinued as of January 2018. Instead, Sky now only offers The Sky Entertainment Pack, with the option to bolt onto it whatever else you need. What’s in the Sky...

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BT told to speed up broadband and phone repairs, ISPs respond

Tuesday, May 20th 2014

Openreach connects properties to BT’s network on behalf of competing providers, including Sky and TalkTalk. Ofcom, the UK telecoms regulator, has proposed that 80% of phone and broadband faults...

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Will network consolidation hurt consumer choice?

Friday, March 28th 2014

The inevitable has finally happened – EE has stopped selling Orange and T-Mobile plans online. Consumers can still sign up with the brands if they so desire, either by popping into a...

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Community broadband projects boast faster speeds than Virgin's 152Mbps service

Friday, November 15th 2013

Virgin Media made waves this week by promising to launch the UK's fastest widely available broadband service early next year. Set to offer speeds of up to 152Mbps, the new top tier package will...

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