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EU ban on mobile roaming charges will not include time limit

Wednesday, September 21st 2016

A new law banning the extra fees charged to travellers making calls, sending texts and using data abroad in the EU was approved by the European Parliament in October 2015 and comes into effect in...

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Splitting BT and Openreach is 'not off the table', government admits

Wednesday, September 14th 2016

Karen Bradley said “nothing is off the table” as the government looks to improve both the UK’s broadband infrastructure and consumer confidence in the industry. Ofcom announced plans to make...

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Councils: Force broadband providers to open up address-level speed data

Tuesday, September 13th 2016

At the moment, it is only possible to see postcode-level estimates of ‘up to’ speeds that can vary significantly from what people actually receive. The Local Government Association (LGA) wants...

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EU plan to scrap mobile roaming charges goes back to the drawing board

Monday, September 12th 2016

In October 2015, the European Parliament approved a new law banning the extra fees charged to EU travellers making calls, sending texts and using data abroad in the EU. Roaming charges were capped...

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How to claim your free rewards, cashback and vouchers

Thursday, September 8th 2016

If you've chosen a broadband package that comes with free vouchers or cashback, you no doubt want to know how to go about claiming them as soon as possible. Well, it’s nearly always a matter...

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INCA: UK should aim for 80% FTTP broadband coverage by 2026

Thursday, September 8th 2016

INCA, the Independent Networks Cooperative Association, wants ministers to set a more ambitious fibre target as part of a new ‘Gigabit Britain’ strategy. It says pure fibre infrastructure is...

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Half of mobile users don't know their monthly allowances, says giffgaff

Friday, September 2nd 2016

A study by giffgaff shows that 52% of people are unaware of their monthly limits, which may explain why 40% have gone over their allowance. Despite our increasing use of apps that require an...

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Ofcom: Broadband firms have 'limited appetite' to be USO provider

Thursday, August 18th 2016

Plans for a USO were revealed by then Prime Minister David Cameron last year and set out in the Queen’s Speech in May. The idea behind a USO is to give every household in the country the right...

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Providers defend Fix Britain's Internet campaign following criticism by BT

Tuesday, August 16th 2016

The three providers, along with the Federation of Communication Services, launched the campaign last month to “give Britain’s internet users a voice on the future of UK broadband”. ‘Fix...

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Sky fibre customers hit by nationwide outage

Tuesday, August 2nd 2016

Down Detector, a website that tracks outages and other network problems, shows that the company has been having issues since around 3am. The website shows that Sky fibre and Sky Q customers in...

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