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Ofcom proposes automatic compensation for broadband failures

Friday, March 24th 2017

Under plans set out by the regulator today, customers who suffer slow repairs, missed appointments or delayed installations would receive money back without having to ask. The compensation would...

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'Significant day' for broadband users as BT agrees to legally separate Openreach

Friday, March 10th 2017

At the request of Ofcom, Openreach will become a distinct company with its own staff and management, and a “legal purpose to serve all of its customers equally”. It will also have to consult...

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BT Sport pays £1.18bn to keep Champions League TV rights

Monday, March 6th 2017

The telecoms giant will pay around £394m a year from the 2018/19 season – up from around £299m under the current deal. The £1.18bn paid by BT shows the spiralling cost of sports TV...

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Can I get Sky fibre broadband?

Tuesday, February 14th 2017

Sky is one of the leading suppliers of fibre broadband in the UK, and reaches over 22 million homes. Its fibre service is carried on the BT Openreach network and can reach speeds of up to 76Mbps,...

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Sky says it was asked to pay £1bn for Discovery and Eurosport channels

Monday, January 30th 2017

Discovery Networks last week threatened to pull its entire portfolio of channels from Sky by 1 February and launched a social media campaign to gain the support of its viewers. Unless the two...

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Sky to lose 12 channels over pay dispute with Discovery

Thursday, January 26th 2017

Discovery Networks is threatening to pull its portfolio of channels, which also includes TLC, Animal Planet and Eurosport, from both the Sky and Now TV platforms if a new agreement isn’t reached...

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Sky Q will be available without a dish from 2018

Thursday, January 26th 2017

The new service, which will see Sky Q delivered through a box over broadband, is expected to launch in the UK in 2018. It will make Sky TV – including shows such as Riveria starring Julia...

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Sky increases price of line rental, bills to rise by around £3

Wednesday, January 25th 2017

Broadband and TV customers on “legacy products”, and therefore paying a lower price, will also see their bills brought into line with current pricing. Sky said the majority of customers will...

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Sky stops selling broadband to homes with the slowest speeds

Monday, January 16th 2017

The move follows Sky becoming the first provider to start advertising the average speeds received by its customers. The company says it has stopped selling broadband to those with the slowest...

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Sky launches TV package flash sale

Tuesday, January 10th 2017

New Sky TV customers will get a free LG TV or a £100 reward of their choice (either a Tesco or M&S gift card or prepaid Mastercard) when they sign up online. There are six Sky TV bundles to...

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