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Black Friday: Sky offers free 43'' UHD TV or Xbox One S with TV bundles

Monday, November 21st 2016

Anyone signing up to Box Set Bundle with Sky Multiscreen will get a free 43’’ UHD LG TV or an Xbox One S. Black Friday itself is still a few days away but, like a number other companies, Sky...

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Smaller broadband providers give the best customer service, says Cable.co.uk

Wednesday, November 16th 2016

Cable.co.uk’s customer satisfaction study found that customers of SSE, which only entered the broadband market in 2014, were the happiest with their provider’s customer service. SSE, best...

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TalkTalk will spend £20m expanding its Ultra Fibre Optic network in York

Tuesday, October 25th 2016

Working with infrastructure provider CityFibre, the companies rolled out Ultra Fibre Optic, or UFO, to an initial 14,000 homes last year and have since signed up more than 2,400 customers to the...

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Sky to enter quad play market with launch of mobile service

Friday, October 21st 2016

Nearly two years after agreeing a deal to use O2’s network, the provider is now ready to enter the market as an MVNO (mobile virtual network operator). Pre-registration for the service opens on...

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Virgin's network expansion boosts fibre broadband options in York

Wednesday, October 19th 2016

The expansion is part of Project Lightning, a £3bn investment by the provider in its UK network. Virgin is promising speeds of up to 200Mbps for residential customers and up to 300Mbps for...

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TalkTalk merges line rental charges ahead of advertising rule change

Tuesday, October 4th 2016

It follows Vodafone in moving to a new ‘all-in’ pricing structure. From 31 October, providers not including the cost of line rental in their headline price are likely to break new...

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BT is the UK's most complained-about broadband provider

Wednesday, September 28th 2016

The communications regulator received 26 complaints about the telecoms giant per 100,000 customers between April and June 2016. It is the first time since its inclusion in Ofcom’s broadband...

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Campaign helps 75,000 people 'add their voices' to BT Openreach debate

Monday, September 26th 2016

The Fix Britain’s Internet campaign was launched in July by Sky, TalkTalk, Vodafone and the Federation of Communication Services (FCS), and has since won the support of mobile operator Three. It...

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BT and Sky email users affected by Yahoo cyber attack

Friday, September 23rd 2016

Yahoo confirmed yesterday that personal details associated with at least 500m accounts – including names, passwords, phone numbers and security questions – were stolen by hackers in 2014. The...

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Sky could face fine after breaching Ofcom's broadband switching rules

Wednesday, September 21st 2016

Ofcom said yesterday it had “provisionally determined” that Sky breached the rules between 1 May and 31 July 2015. The communications regulator has now given Sky a month to present its defence...

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