Smartphones

iD Mobile says sorry after wrongly charging customers for EU calls

Friday, August 18th 2017

Since 15 June, UK customers roaming in the EU should only pay the same as they would to use their phone at home. But iD Mobile has been charging its customers extra to call numbers in EU...

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Tesco announces new tariffs for Samsung Galaxy J5 and Moto E4

Monday, July 24th 2017

And to celebrate the release of Cars 3, the provider is also giving all new and upgrading customers a free three-month subscription to DisneyLife. Tesco is offering the Samsung Galaxy J5 2017...

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'Crowd-sourced' data used in Ofcom mobile report is 'inherently flawed'

Monday, June 19th 2017

Ofcom’s report ‘The consumer mobile experience’ uses crowd-sourced data to look at the performance of voice and data services. But RootMetrics, an independent mobile testing firm, said it...

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Older people embracing smartphones and social media, says Ofcom

Wednesday, June 14th 2017

A report by the telecoms regulator shows that 39% of those aged 65 to 74 use a smartphone – almost double the number that did three years ago. Smartphone use among over 75s has tripled to 15%...

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Virgin Media: Smartphone users not doing enough to stay safe online

Friday, June 2nd 2017

This is despite the vast majority of people (94%) believing data security is important. Virgin found that 9.4 million Brits – 19% of mobile users – have fallen victim to online fraud or...

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EE still the best mobile network in London - but rivals are catching up

Thursday, May 25th 2017

Analysis of the capital’s networks by mobile testing firm RootMetrics saw EE come out on top in three out of six categories. The operator was ahead of its rivals in terms of overall...

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Three and Razer to develop mobile tariffs for gamers

Monday, May 15th 2017

The two companies will focus on co-branding “to reach out to the gaming community and youth audience” according to a statement. Three will also distribute Razer’s gaming hardware, software...

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EE offers inclusive roaming 'in more destinations' with new plans

Thursday, May 4th 2017

The provider is also offering inclusive roaming in Europe to all pay monthly and pay as you go mobile customers from 15 June. Roaming charges will be banned within EU countries from that data...

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Brits 'prefer watching TV on laptop' but most still tune in on a TV set

Tuesday, April 25th 2017

Research by Accenture found that the traditional TV set is the screen of choice for only 25% of UK consumers – down from 56% last year. Accenture’s Digital Consumer Survey shows that 33% of...

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Finding a 4G mobile signal in the UK 'a lot easier' than six months ago

Friday, April 21st 2017

OpenSignal, which collects its data from smartphone users who’ve downloaded its app, said all four national operators have seen “substantial bumps” in availability. The company’s latest...

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