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O2 offers free screen replacement service – but only for certain handsets

Monday, September 11th 2017

The new service means eligible customers will be able to get the screen replaced once during their 24-month contract free of charge. Free screen replacements are available for the Samsung Galaxy...

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Samsung Galaxy Note8 available to pre-order from UK providers

Thursday, August 24th 2017

The phone features a 6.3-inch ‘infinity’ screen and an enhanced ‘S pen’ that allows you to easily create animated texts and gifs. It also has two 12 megapixel rear-facing cameras – a...

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Mobile phone batteries 'not strong enough' for increasing demands

Tuesday, August 22nd 2017

giffgaff said the capacity of phone batteries is often “seriously diminished” by the end of a standard two-year term, with phones needing to be charged every few hours rather than once a day. ...

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iD Mobile says sorry after wrongly charging customers for EU calls

Friday, August 18th 2017

Since 15 June, UK customers roaming in the EU should only pay the same as they would to use their phone at home. But iD Mobile has been charging its customers extra to call numbers in EU...

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Tesco announces new tariffs for Samsung Galaxy J5 and Moto E4

Monday, July 24th 2017

And to celebrate the release of Cars 3, the provider is also giving all new and upgrading customers a free three-month subscription to DisneyLife. Tesco is offering the Samsung Galaxy J5 2017...

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'Crowd-sourced' data used in Ofcom mobile report is 'inherently flawed'

Monday, June 19th 2017

Ofcom’s report ‘The consumer mobile experience’ uses crowd-sourced data to look at the performance of voice and data services. But RootMetrics, an independent mobile testing firm, said it...

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Older people embracing smartphones and social media, says Ofcom

Wednesday, June 14th 2017

A report by the telecoms regulator shows that 39% of those aged 65 to 74 use a smartphone – almost double the number that did three years ago. Smartphone use among over 75s has tripled to 15%...

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Virgin Media: Smartphone users not doing enough to stay safe online

Friday, June 2nd 2017

This is despite the vast majority of people (94%) believing data security is important. Virgin found that 9.4 million Brits – 19% of mobile users – have fallen victim to online fraud or...

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EE still the best mobile network in London - but rivals are catching up

Thursday, May 25th 2017

Analysis of the capital’s networks by mobile testing firm RootMetrics saw EE come out on top in three out of six categories. The operator was ahead of its rivals in terms of overall...

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Three and Razer to develop mobile tariffs for gamers

Monday, May 15th 2017

The two companies will focus on co-branding “to reach out to the gaming community and youth audience” according to a statement. Three will also distribute Razer’s gaming hardware, software...

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