BT dominates Ofcom list of broadband complaints

Wednesday, March 29th 2017

The telecoms watchdog received 33 complaints per 100,000 customers about BT between October and December 2016, putting it top of the list. Plusnet, which is owned by BT, is second on the list...

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EE still most complained-about broadband provider, Ofcom says

Wednesday, March 30th 2016

The regulator releases data each quarter on the number of consumer complaints it received against major telecoms and pay TV providers, allowing consumers to compare performance. The latest...

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Talkmobile offers double data on 12-month SIM-only tariff

Tuesday, November 24th 2015

The tariff also includes 3000 minutes and 5000 texts for £10 per month. This deal is part of a raft of mobile offers launched in the run-up to Black Friday and Cyber Monday and will run until...

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EE still UK's most complained-about broadband and landline provider

Tuesday, September 22nd 2015

Ofcom’s consumer complaints data also showed that Vodafone was the most complained-about mobile operator, while TalkTalk generated the most complaints about pay TV provider. The total volume of...

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'Further harm' unlikely for Carphone Warehouse cyber attack victims

Monday, August 10th 2015

Carphone Warehouse has confirmed that personal details of up to 2.4m customers may have been accessed in the attack, while up to 90,000 customers may also have had their encrypted credit card details...

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Vodafone denies claims it will stop other providers using its mobile network

Tuesday, July 21st 2015

The operator said it has no plans to exit the UK MVNO (Mobile Virtual Network Operator) market, contrary to claims made by TalkTalk in a document handed to the competitions watchdog. An MVNO...

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