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Ofcom: Openreach should be a 'legally separate' part of BT

Tuesday, July 26th 2016

Back in February, the telecoms regulator signalled its intent to overhaul Openreach as part of a wider review of the communications industry, but stopped short of recommending a full split from...

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Ofcom figures show EE still most complained-about broadband provider

Friday, July 8th 2016

The communications regulator received 34 complaints about EE per 100,000 customers between January and March 2016. EE has now been named the most complained-about broadband provider for each of...

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Feeling left out? A third of Brits pretend they've watched TV shows

Wednesday, June 29th 2016

A study by TalkTalk TV Store found that 42% of Brits have felt left out when people are discussing a programme they haven’t watched. In a bid to appear in the know among family and friends, 31%...

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Flash flooding causes website problems for TalkTalk customers

Wednesday, June 15th 2016

Flash flooding in the Midlands led to some customers being without parts of their TalkTalk service for several hours. The lack of service led to a number of people speculating that the provider...

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Scammers 'twice as likely' to call your landline than your best friend

Monday, June 13th 2016

A study by TalkTalk and advice service Get Safe Online found that 72% of those surveyed had received a scam call in the past month. Only 36% had a phone call from their best friend and 64% had...

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TalkTalk offers free broadband for 18 months plus free anti-virus software

Friday, May 27th 2016

From now until Thursday 30 June, TalkTalk’s Simply Broadband package, which includes unlimited 17Mbps broadband, will be free with subscribers only needing to pay for line rental (£17.70 per...

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Champions League and Europa League finals will be live on YouTube

Thursday, May 12th 2016

The telecoms giant is showing both games on its free-to-air BT Sport Showcase channel but today announced that its coverage will also be made available on YouTube as well as bt.com. The Champions...

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TalkTalk focuses on future plans after suffering drop in profits

Thursday, May 12th 2016

TalkTalk today revealed that pre-tax profits had more than halved in the past 12 months – falling to £14m from £32m a year ago. The company has already said the attack cost it a total of £60m...

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BT Sport available to TalkTalk customers from next month

Wednesday, May 11th 2016

From next month, TalkTalk TV customers will be able to subscribe to BT Sport channels on a rolling monthly contract directly from BT. Subscribers will also be able to watch matches on their phone...

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ASA launches 'tougher approach' to misleading broadband ads

Wednesday, May 4th 2016

The Advertising Standards Authority (ASA) is introducing new rules to make broadband adverts easier to understand. From 31 October, providers will have to show all-inclusive up-front and monthly...

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