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Ofcom: Rising line rental costs could impact vulnerable consumers

Wednesday, February 10th 2016

In its tenth annual Consumer Experience Report, published today, Ofcom said it plans to look into several areas relating to pricing trends in the UK telecoms market, including “steadily...

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TalkTalk reveals cost of cyber attack

Tuesday, February 2nd 2016

As it released its results for October to December 2015, the company’s CEO Dido Harding admitted it had been a “challenging quarter” but insisted that things were looking up. In October...

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TalkTalk offers free Simply Broadband for 12 months

Tuesday, February 2nd 2016

This offer is available to new broadband customers who sign up online between now and Thursday 25 February. Simply Broadband is TalkTalk’s stand-alone broadband package, offering unlimited usage...

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Ofcom: We'll help businesses get the broadband service they need

Tuesday, January 26th 2016

Under a new voluntary Ofcom code of practice, providers will be required to give businesses an accurate estimate of what broadband speed they can expect to receive. The seven business broadband...

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TalkTalk to offer ‘Super Router’ with every broadband deal

Monday, January 18th 2016

The dual-band Super Router creates two wireless networks instead of one, reducing the risk of dropped connections and interference. It also uses ‘beamforming’ technology that focuses its...

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Sky customer service 'leading the way' for broadband customers

Monday, January 18th 2016

Four in five Sky broadband customers (80%) were satisfied with the provider’s customer service, Ofcom’s Quality of Customer Service report revealed. Only 53% of TalkTalk customers were...

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EE most complained-about broadband provider, says Ofcom

Tuesday, December 15th 2015

The telecoms regulator said EE generated the most complaints for fixed line broadband as a proportion of its customer base – 45 per 100,000 customers – during the period. 40% of those were...

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TalkTalk offers half price totally unlimited broadband

Friday, December 11th 2015

New customers can get totally unlimited broadband on an 18-month contract for £3.75 per month, plus £17.70 per month line rental. After the initial contract period, the price of broadband will...

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TalkTalk offers 12 months' half-price line rental in Black Friday sale

Wednesday, November 25th 2015

The Black Friday deals include free standard broadband, fibre broadband for £5 per month and a half-price bundle of digital TV, broadband, home phone and a mobile SIM for £10 per...

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