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EE still most complained-about broadband provider, Ofcom says

Wednesday, March 30th 2016

The regulator releases data each quarter on the number of consumer complaints it received against major telecoms and pay TV providers, allowing consumers to compare performance. The latest...

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TalkTalk launches half price broadband offer

Friday, March 18th 2016

From now until Thursday 7 April, new TalkTalk customers can get the provider’s standard broadband offering for £3.75 per month. After the 18-month contract has lapsed, the monthly cost rises to...

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TalkTalk introduces voice recognition technology

Friday, March 18th 2016

The provider, which was last year left reeling from a a data hack that cost it £60m, has introduced the technology, allowing its customers to access their accounts without handing over personal...

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TalkTalk makes Simply Broadband free for 18 months

Tuesday, March 1st 2016

From now until Thursday 17 March, Simply Broadband will be free for the entire length of the contract (18 months). Customers only need to pay line rental, which is £17.70 per month. After the 18...

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'BT remains a monopoly provider' - telecoms industry reacts to Ofcom report

Thursday, February 25th 2016

Dido Harding, reacting to Ofcom’s initial conclusions following its Strategic Review of Digital Communications, said the regulator had recognised that BT’s control of Openreach “creates a...

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TalkTalk adds mobile SIM to broadband and TV packages

Friday, February 12th 2016

This offer is available with SimplyBroadband and Essentials TV, broadband and calls packages. The TalkTalk Mobile SIM includes 100 minutes of calls, 250 texts and 200MB of data a...

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Ofcom: Rising line rental costs could impact vulnerable consumers

Wednesday, February 10th 2016

In its tenth annual Consumer Experience Report, published today, Ofcom said it plans to look into several areas relating to pricing trends in the UK telecoms market, including “steadily...

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TalkTalk reveals cost of cyber attack

Tuesday, February 2nd 2016

As it released its results for October to December 2015, the company’s CEO Dido Harding admitted it had been a “challenging quarter” but insisted that things were looking up. In October...

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Ofcom: We'll help businesses get the broadband service they need

Tuesday, January 26th 2016

Under a new voluntary Ofcom code of practice, providers will be required to give businesses an accurate estimate of what broadband speed they can expect to receive. The seven business broadband...

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TalkTalk to offer ‘Super Router’ with every broadband deal

Monday, January 18th 2016

The dual-band Super Router creates two wireless networks instead of one, reducing the risk of dropped connections and interference. It also uses ‘beamforming’ technology that focuses its...

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