TalkTalk adds mobile SIM to broadband and TV packages

Friday, February 12th 2016

This offer is available with SimplyBroadband and Essentials TV, broadband and calls packages. The TalkTalk Mobile SIM includes 100 minutes of calls, 250 texts and 200MB of data a...

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Ofcom: Rising line rental costs could impact vulnerable consumers

Wednesday, February 10th 2016

In its tenth annual Consumer Experience Report, published today, Ofcom said it plans to look into several areas relating to pricing trends in the UK telecoms market, including “steadily...

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TalkTalk reveals cost of cyber attack

Tuesday, February 2nd 2016

As it released its results for October to December 2015, the company’s CEO Dido Harding admitted it had been a “challenging quarter” but insisted that things were looking up. In October...

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Ofcom: We'll help businesses get the broadband service they need

Tuesday, January 26th 2016

Under a new voluntary Ofcom code of practice, providers will be required to give businesses an accurate estimate of what broadband speed they can expect to receive. The seven business broadband...

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TalkTalk to offer ‘Super Router’ with every broadband deal

Monday, January 18th 2016

The dual-band Super Router creates two wireless networks instead of one, reducing the risk of dropped connections and interference. It also uses ‘beamforming’ technology that focuses its...

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Sky customer service 'leading the way' for broadband customers

Monday, January 18th 2016

Four in five Sky broadband customers (80%) were satisfied with the provider’s customer service, Ofcom’s Quality of Customer Service report revealed. Only 53% of TalkTalk customers were...

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EE most complained-about broadband provider, says Ofcom

Tuesday, December 15th 2015

The telecoms regulator said EE generated the most complaints for fixed line broadband as a proportion of its customer base – 45 per 100,000 customers – during the period. 40% of those were...

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Police make second arrest following TalkTalk data hack

Friday, October 30th 2015

Detectives from the Metropolitan Police Cyber Crime Unit arrested a 16-year-old boy at an address in Feltham, London, on suspicion of Computer Misuse Act offences. The boy has since been...

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BT boss: Ofcom is right to review Openreach, but shouldn't change it

Thursday, October 29th 2015

Bill Murphy, BT’s managing director of next generation access, said Openreach's position within the BT group has helped create “low prices and high choices” for consumers. Speaking to...

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Legal expert: TalkTalk customers may be able to get out of their contracts

Wednesday, October 28th 2015

John Deane, from Slater and Gordon, who specialises in commercial law, said TalkTalk has failed to honour its contractual promises to customers by allowing their data to be shared without their...

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