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EE named UK's top mobile network - but Vodafone and Three on top in devolved nations

Thursday, July 27th 2017

But it’s a different story in three of the four home nations, with Vodafone winning in Northern Ireland and Three coming out on top in Scotland and Wales. EE was named best performing operator...

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BT tops Ofcom list of broadband complaints

Wednesday, June 28th 2017

The telecoms giant generated 34 complaints to the regulator per 100,000 customers between January and March this year. TalkTalk was the second most complained-about broadband provider with 29,...

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Three fined £1.9m after customers were unable to call emergency services

Friday, June 16th 2017

The telecoms watchdog said Three broke an important rule that ensures people can contact emergency services at all times. Phone networks should be configured in such a way that even when there...

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EE still the best mobile network in London - but rivals are catching up

Thursday, May 25th 2017

Analysis of the capital’s networks by mobile testing firm RootMetrics saw EE come out on top in three out of six categories. The operator was ahead of its rivals in terms of overall...

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Ofcom plans to let consumers switch mobile providers by text

Monday, May 22nd 2017

The regulator is proposing that customers send a free text to the provider they want to leave in order to obtain a unique code. Customers will then need to pass on the code to their new...

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Three and Razer to develop mobile tariffs for gamers

Monday, May 15th 2017

The two companies will focus on co-branding “to reach out to the gaming community and youth audience” according to a statement. Three will also distribute Razer’s gaming hardware, software...

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Mobile providers prepare for EU ban on roaming charges

Thursday, May 11th 2017

Sky today announced it will drop roaming fees on 1 June, allowing customers to use their monthly texts, calls and data in 36 European destinations as they would at home. But from 15 June, such...

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Belfast tops list of UK's best mobile networks

Friday, April 28th 2017

Analysis of network performance tests in the UK’s 16 most populated metro areas by RootMetrics saw the Northern Irish city come out on top. Belfast ranked first for network speed, data and...

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Finding a 4G mobile signal in the UK 'a lot easier' than six months ago

Friday, April 21st 2017

OpenSignal, which collects its data from smartphone users who’ve downloaded its app, said all four national operators have seen “substantial bumps” in availability. The company’s latest...

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EE best network for 4G coverage in most major UK cities

Thursday, April 6th 2017

Mobile testing firm RootMetrics assessed 4G coverage in the UK’s 16 largest metro areas. It found EE offered the most coverage in 13 areas and offers a similar coverage rate in Edinburgh to...

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