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Personal details of 133,000 customers were accessed in Three data breach

Monday, November 21st 2016

In a statement, CEO Dave Dyson said the primary purpose of the attack had not been to steal customer information but to acquire new handsets illegally using Three’s phone upgrade system. Eight...

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EE and Vodafone take top honours in mobile network tests

Wednesday, November 9th 2016

Two network testing companies – Global Wireless Solutions (GWS) and P3 – carried out separate tests on the UK’s four mobile networks throughout August and September, and published their...

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Mobile roaming would help solve UK's 'not-spot' problem, say MPs

Monday, October 31st 2016

A report by the British Infrastructure Group (BIG) said mobile roaming would help eliminate partial not-spots – areas not covered by one or more mobile network. The report, which is backed by...

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London has the UK's best 4G coverage but the slowest speeds

Wednesday, October 5th 2016

OpenSignal’s State of Mobile Networks report uses crowd-sourced data to measure the performance of the UK’s 3G and 4G networks. It found that both 3G and 4G signals were easier to find in...

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BT is the UK's most complained-about broadband provider

Wednesday, September 28th 2016

The communications regulator received 26 complaints about the telecoms giant per 100,000 customers between April and June 2016. It is the first time since its inclusion in Ofcom’s broadband...

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EU plan to scrap mobile roaming charges goes back to the drawing board

Monday, September 12th 2016

In October 2015, the European Parliament approved a new law banning the extra fees charged to EU travellers making calls, sending texts and using data abroad in the EU. Roaming charges were capped...

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TPO Mobile customers left with no phone service in 4G switching 'chaos'

Wednesday, August 24th 2016

TPO Mobile, previously known as The People’s Operator, signed a contract with Three in November to use its network and launched a new 4G service last month. It had previously used the EE...

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Ofcom: Openreach should be a 'legally separate' part of BT

Tuesday, July 26th 2016

Back in February, the telecoms regulator signalled its intent to overhaul Openreach as part of a wider review of the communications industry, but stopped short of recommending a full split from...

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Three to run 24-hour ad-blocking trial next month

Friday, May 27th 2016

The company said its customers are becoming increasingly frustrated with irrelevant and intrusive ads popping up on their phones. What’s more, ads – especially videos – eat into people’s...

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European Commission blocks merger of Three and O2

Wednesday, May 11th 2016

The decision follows an in-depth investigation by the commission into the deal, which would have created the UK’s largest mobile operator with a market share of more than 40%. Both Ofcom and...

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