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TPO Mobile customers left with no phone service in 4G switching 'chaos'

Wednesday, August 24th 2016

TPO Mobile, previously known as The People’s Operator, signed a contract with Three in November to use its network and launched a new 4G service last month. It had previously used the EE...

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Ofcom: Openreach should be a 'legally separate' part of BT

Tuesday, July 26th 2016

Back in February, the telecoms regulator signalled its intent to overhaul Openreach as part of a wider review of the communications industry, but stopped short of recommending a full split from...

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Three to run 24-hour ad-blocking trial next month

Friday, May 27th 2016

The company said its customers are becoming increasingly frustrated with irrelevant and intrusive ads popping up on their phones. What’s more, ads – especially videos – eat into people’s...

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European Commission blocks merger of Three and O2

Wednesday, May 11th 2016

The decision follows an in-depth investigation by the commission into the deal, which would have created the UK’s largest mobile operator with a market share of more than 40%. Both Ofcom and...

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CMA voices 'serious concerns' over Three/O2 merger

Tuesday, April 12th 2016

The Competition and Markets Authority (CMA) said the deal, if allowed to go ahead, would cause long-term damage to the UK’s mobile telecoms market. Hutchison Whampoa, the company that owns...

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Report: Mobile customers being sold expensive contracts they don't need

Friday, April 1st 2016

A mystery shop of the UK’s major providers, commissioned by the charity, found that average monthly tariffs recommended by staff were £23.16 – more than double the price of the most suitable...

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Ofcom: EE is the best 4G network in five UK cities

Thursday, March 31st 2016

The telecoms regulator carried out mobile network tests in five UK cities – Cardiff, Edinburgh, Liverpool, London and Norwich – in November and December last year. Its Smartphone Cities...

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EE still most complained-about broadband provider, Ofcom says

Wednesday, March 30th 2016

The regulator releases data each quarter on the number of consumer complaints it received against major telecoms and pay TV providers, allowing consumers to compare performance. The latest...

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Mobile operator Three boasts 1,100% boost in data traffic since 2010

Friday, March 18th 2016

The combination of an expanded 4G network and an "engaged customer base" has seen the average data usage per customer grow from 500MB at the end of 2010, to 3.3GB in 2014 and now 5GB, the company...

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Ofcom: Mobile contracts could go up by 20% if Three merges with O2

Tuesday, March 15th 2016

An Ofcom report looking at the impact of ‘disruptive’ firms on mobile markets found that prices could go up by between 17.2% and 20.5%. The proposed merger of Three and O2 – two of the...

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