MP: New bill will give consumers power to leave inadequate mobile providers

Wednesday, February 3rd 2016

Former Lib Dem cabinet member Alistair Carmichael told the Commons that poor mobile connectivity is hampering social and economic development in some of the UK’s “most fragile...

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Ofcom: Three/O2 deal could mean higher mobile prices

Monday, February 1st 2016

Sharon White said strong competition is key to ensuring UK consumers and businesses enjoy fair mobile prices. The telecoms regulator has written to the European Commission, which is carrying out...

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Mobile providers 'dragging their heels' over customer debts

Friday, January 22nd 2016

Citizens Advice said providers should do more, such as offering customers a chance to set a monthly cap on their bills, to help people avoid getting into financial strife. It accused providers...

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Customers on Three save £2.6bn in mobile roaming charges

Thursday, January 14th 2016

Feel at Home allows customers to use their UK data allowances in 18 holiday destinations including Spain, France, Australia and the United States. The service, which covers 65% of trips abroad...

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Decision on O2/Three merger delays UK mobile spectrum auction

Thursday, December 3rd 2015

The UK’s telecoms watchdog is auctioning off spectrum in the 2.3 and 3.4Ghz bands – used mainly for mobile broadband – with reserve prices totalling £70m. In October Ofcom said the...

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European Commission to carry out 'in-depth' probe into O2/Three merger

Friday, October 30th 2015

Hutchison Whampoa, which owns Three, confirmed in January that it had entered exclusive talks with Telefonica about the acquisition of O2. Combined, Three and O2 would create the UK’s largest...

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Three’s 4G customers to get ‘faster, more reliable’ mobile experience

Tuesday, October 20th 2015

The provider’s 4G speeds will increase by up to 50% nationwide as extra spectrum helps increase its network’s performance, speed and capacity. Three said the extra 5MHz of the 1800MHz...

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Competition watchdog wants to investigate Three/O2 merger

Monday, October 5th 2015

The Competition and Markets Authority (CMA) has made a request to the European Commission (EC) that it should refer the proposed takeover of Telefonica Europe, which owns O2’s UK business, by Three...

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Three data outage affecting customers around the UK

Friday, October 2nd 2015

Customers around the country have been reporting a lack of data throughout the morning, with many taking to social media to complain about the outage. Three has yet to make a statement on the...

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Welsh Assembly member: Rural mobile coverage has got worse

Monday, September 28th 2015

Russell George, Welsh Assembly Member for Mid Wales, wants to bring all network operators to the region to discuss ways that coverage can be improved after a spate of complaints from residents. Mr...

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