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Investigation: How accessible are broadband customer services to the deaf community?

Monday, August 13th 2018

The Equality Act 2010 insists that all organisations have a duty to make reasonable adjustments for users with additional needs, while Ofcom requires all landline, broadband and mobile companies to...

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Virgin Media broadband review 2018 – VIVID 50, 100, 200 & 350Mb fibre

Monday, July 23rd 2018

Virgin Media broadband and fibre review 2018 If you’ve got the need for speed, then Virgin Media is the broadband provider for you. It’s undoubtedly the fastest in the UK with speeds up to...

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Should you be charged for leaving your broadband contract early?

Thursday, June 21st 2018

These early termination charges are written into the terms and conditions of your broadband contract and providers are generally well within their rights to charge them. But that doesn’t stop...

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Virgin Media reveals plans to let you add Netflix to your bill

Monday, June 18th 2018

As the next step in its partnership with Netflix in the UK, Virgin Media will soon allow you to bolt the streaming service onto your Virgin TV plan and pay for it all in one bill. The bolt-on...

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Virgin Media takes council to court for holding fibre broadband rollout 'to ransom'

Monday, June 11th 2018

The provider announced last year that it planned to extend its network to include 16,000 properties in Durham. But despite good early progress the rollout hit the buffers in early 2018 when,...

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Virgin's ultrafast broadband is now available in New Milton and Highcliffe

Wednesday, May 30th 2018

With a local average of 23.5Mbps, Virgin Media’s top broadband package, VIVID 350, offers speeds averaging 362Mbps which is almost 15 times faster. Virgin Media says its ultrafast broadband...

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Gigaclear commits £6.2m to extend ultrafast rollout in rural Kent

Thursday, May 24th 2018

The company is committing a further £6.2m to its rollout in the area, taking its total investment in communities east of Sevenoaks to more than £8m. Construction will get underway in the...

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Virgin Media now available to thousands of homes in Margate and Ramsgate

Thursday, May 24th 2018

Homes and businesses in Birchington, Garlinge, Newington, Northwood and Westgate on sea can now sign up to ultrafast broadband speeds up to 350Mbps. Virgin said the average download speed across...

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Broadband providers to start advertising average speeds from today

Wednesday, May 23rd 2018

If you’re nearing the end of your broadband contract and you’re about to start shopping around for a new package, you will notice something is a bit different. All internet service providers...

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Virgin Media to show Eurosport's French Open tennis coverage in Ultra HD

Tuesday, May 22nd 2018

The action from Roland Garros gets underway later this month with Rafa Nadal, fresh from his victory at the Italian Open, looking to win an unprecedented 11th Grand Slam on clay. Eurosport will be...

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