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Ask the expert: Do I need a landline to get a broadband deal?

Monday, July 24th 2017

So why can’t we separate the two? The answer is tricky, so I’d like to split it into two parts. In the first part, I’m going to explain why most broadband deals demand a landline, and in the...

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Virgin Media launches new app and kicks off 'All the Football' campaign

Friday, July 21st 2017

The My Virgin Media app shows users a summary of their package, recent transactions and their bill balance. It allows them to make credit and debit card payments on the go, and check their...

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Virgin Media adds to international channel line-up with Brit Asia TV

Thursday, June 29th 2017

The channel, which celebrates the achievements of the British Asian community in music, politics, art and fashion, is available on channel 840 from today. Brit Asia TV also broadcasts...

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BT tops Ofcom list of broadband complaints

Wednesday, June 28th 2017

The telecoms giant generated 34 complaints to the regulator per 100,000 customers between January and March this year. TalkTalk was the second most complained-about broadband provider with 29,...

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Virgin Media says new broadband ad rules must consider homeworkers

Tuesday, June 27th 2017

The ASA (Advertising Standards Authority) is currently consulting on plans to change the way broadband speeds are advertised after research showed consumers are being misled by the current...

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Virgin Media warns 800,000 customers to change their router password

Monday, June 26th 2017

The issue affects around 800,000 people and Virgin is also in the process of upgrading customers to the more secure Super Hub 3. An investigation by Which? found that hackers can gain access to...

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Virgin Media: Smartphone users not doing enough to stay safe online

Friday, June 2nd 2017

This is despite the vast majority of people (94%) believing data security is important. Virgin found that 9.4 million Brits – 19% of mobile users – have fallen victim to online fraud or...

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Virgin Media adds French, Polish and Russian TV channels to Worldbox app

Wednesday, April 26th 2017

The new Polish Impreza collection available through Virgin’s Worldbox app is aimed at the 900,000 or so Polish nationals living in the UK. It offers four channels including TVP Polonia, the...

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Pure Broadband offers fibre services over GTC utility network

Wednesday, April 26th 2017

The open-access networks built by GTC already offer customers a choice of providers including Direct Save Telecom, Love Your Broadband, Seethelight and Vfast. GTC’s networks, which also carry...

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Investigation: Why broadband in Britain's new-builds is so dreadful only 1 in 20 homebuilders is confident it's even available

Tuesday, April 25th 2017

Only one of the country’s top 20 developers said fibre broadband was available at all of the properties built by them in the past year. Asked what percentage of homes built in the past 12...

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