Home  ›  Topics

Virgin Media

Plusnet named 'best provider' in Cable.co.uk's broadband awards

Monday, November 21st 2016

The Yorkshire-based provider also won the awards for best customer service, best reliability and best value as it scooped four of the five prizes voted for by consumers. The other award decided...

1Read more

Smaller broadband providers give the best customer service, says Cable.co.uk

Wednesday, November 16th 2016

Cable.co.uk’s customer satisfaction study found that customers of SSE, which only entered the broadband market in 2014, were the happiest with their provider’s customer service. SSE, best...

1Read more

Virgin Media 4G plans will include free access to WhatsApp

Monday, November 7th 2016

They will also be able to ‘rollover’ unused data from one month to the next. Virgin has today launched a range of 4G plans available as either Freestyle contracts, which allow customers to...

0Read more

Virgin Media to launch new 4K TiVo box later this month

Friday, November 4th 2016

The company has sent out invites to an event on 30 November promising “a first look at something unmissable”. And in its financial results, published today, it refers to a TV re-launch being...

0Read more

Bloor Homes developments to get ultrafast broadband from Virgin Media

Friday, October 28th 2016

The agreement will provide more than 2,000 homes across eight sites with access to fast broadband, many of them using fibre to the premises (FTTP) technology. Earlier this year, Virgin started...

0Read more

TalkTalk will spend £20m expanding its Ultra Fibre Optic network in York

Tuesday, October 25th 2016

Working with infrastructure provider CityFibre, the companies rolled out Ultra Fibre Optic, or UFO, to an initial 14,000 homes last year and have since signed up more than 2,400 customers to the...

0Read more

Virgin's network expansion boosts fibre broadband options in York

Wednesday, October 19th 2016

The expansion is part of Project Lightning, a £3bn investment by the provider in its UK network. Virgin is promising speeds of up to 200Mbps for residential customers and up to 300Mbps for...

0Read more

BT's fibre broadband speed claims broke advertising rules

Wednesday, October 12th 2016

The telecoms giant claimed BT Infinity 1 offers “the fastest fibre speeds as standard” in a TV ad starring Ryan Reynolds, a newspaper ad and on its website. The Advertising Standards...

0Read more

TalkTalk merges line rental charges ahead of advertising rule change

Tuesday, October 4th 2016

It follows Vodafone in moving to a new ‘all-in’ pricing structure. From 31 October, providers not including the cost of line rental in their headline price are likely to break new...

0Read more

BT is the UK's most complained-about broadband provider

Wednesday, September 28th 2016

The communications regulator received 26 complaints about the telecoms giant per 100,000 customers between April and June 2016. It is the first time since its inclusion in Ofcom’s broadband...

0Read more