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Customers duped by 'fictitious' mobile coverage maps

Friday, March 13th 2015

Several customers have told Cable.co.uk that they switched networks based on their coverage maps, only to find out they could not get any reception in the area they live. Operators’ coverage...

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Vodafone customers to benefit from new mobile signal technology

Wednesday, March 11th 2015

Wi-fi calling gives the user a voice signal without the need to go through an app by using existing wi-fi services. It is particularly suited to customers living in areas where network coverage is...

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Extreme weather forces 'triage' of Scottish rural mobile outages

Wednesday, February 11th 2015

Writing on the official Vodafone blog, Dan Raine, Vodafone UK head of networks in the north, said: “If the power is out to a significant number of sites because of the weather then we target the...

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Government 'threatened' UK network operators into taking action on mobile 'not-spots'

Wednesday, February 4th 2015

John Whittingdale, who chairs the commons culture, media and sport committee, said operators had only agreed to the £5bn investment in mobile infrastructure to cut not-spots because they were...

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Mobile network operators forced to commit to 90% coverage of UK landmass by 2017

Monday, February 2nd 2015

This should cut the number of ‘not-spots’ – areas with no mobile coverage – by two thirds and the number of ‘partial not-spots’ – areas not served by all four networks – by...

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Talkmobile customers hit by huge data bills in spite of usage caps

Monday, January 26th 2015

Grace Crawford, a local government officer from Hertfordshire, took out a £15 per month contract with a 500MB data allowance for her teenage son in November. “He’s only ever at home or his...

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Proposed merger of Three and O2: No immediate effect on customers

Monday, January 26th 2015

On Friday both companies confirmed that Hutchison Whampoa, which owns Three, has entered into exclusive talks with O2 owner Telefonica about a potential acquisition of the company’s O2 UK...

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Consumers, not regulators, hold power in net neutrality debate

Friday, January 23rd 2015

Net neutrality, where all internet data and traffic should be treated equally, is already a prominent issue in the United States and is now becoming more widely discussed in the UK. On Monday the...

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‘Common sense’ approach needed to eradicate mobile not-spots

Tuesday, December 30th 2014

Andrew Miller, chair of the commons science and technology committee, said there needed to be more “clarity of thinking” between mobile operators and planning officials up and down the country to...

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Government missed chance at UK mobile industry reform - Phone Co-op

Wednesday, December 24th 2014

Vivian Woodell said the plan to reduce not-spots, announced by culture secretary Sajid Javid last week, did nothing to address the dominance of Vodafone, O2, Three and EE in the market. The four...

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