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Three to buy UK Broadband for £250m

Monday, February 6th 2017

The move signals a first step into fixed broadband for the firm, but could also help Three improve the capacity of its mobile network, according to analysts. Three will pay £250m for UK...

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EE fined £2.7m by Ofcom after overcharging thousands of customers

Wednesday, January 18th 2017

Customers calling 150 while roaming within the EU were charged as if they had called the United States, costing them £1.20 per minute instead of the 19p a minute they should have paid. At least...

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Vodafone launches 'data rollover' for pay as you go customers

Tuesday, December 13th 2016

The company has today announced the launch of Data Rollover, which it describes as an “industry first”. In order to use the new feature, customers need to top up to renew their Big Value...

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Campaign calls on Ofcom to impose mobile spectrum cap

Monday, November 28th 2016

Spectrum ownership in the UK is split between the country’s four mobile network operators – EE, O2, Vodafone and Three. But campaigners say it isn’t split fairly, leaving consumers with...

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BT's G.Fast plan a 'muddled compromise', says Vodafone

Tuesday, November 22nd 2016

Vodafone said that without the government’s intervention, the UK would be reliant on the rollout of G.Fast, a hybrid technology that uses a combination of fibre cables and traditional copper...

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Ofcom stops BT/EE from buying more 4G spectrum

Monday, November 21st 2016

The airwaves used by mobile providers – known as spectrum – are auctioned off periodically by Ofcom and up until now there has been no cap on how much spectrum any one network can...

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EE and Vodafone take top honours in mobile network tests

Wednesday, November 9th 2016

Two network testing companies – Global Wireless Solutions (GWS) and P3 – carried out separate tests on the UK’s four mobile networks throughout August and September, and published their...

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Mobile roaming would help solve UK's 'not-spot' problem, say MPs

Monday, October 31st 2016

A report by the British Infrastructure Group (BIG) said mobile roaming would help eliminate partial not-spots – areas not covered by one or more mobile network. The report, which is backed by...

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Vodafone fined £4.6m by Ofcom for customer service failings

Wednesday, October 26th 2016

Two separate investigations by the regulator uncovered mis-selling, inaccurate billing and poor complaints handling procedures. Vodafone said it was an “unhappy episode” for the company...

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BT's fibre broadband speed claims broke advertising rules

Wednesday, October 12th 2016

The telecoms giant claimed BT Infinity 1 offers “the fastest fibre speeds as standard” in a TV ad starring Ryan Reynolds, a newspaper ad and on its website. The Advertising Standards...

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