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London has the UK's best 4G coverage but the slowest speeds

Wednesday, October 5th 2016

OpenSignal’s State of Mobile Networks report uses crowd-sourced data to measure the performance of the UK’s 3G and 4G networks. It found that both 3G and 4G signals were easier to find in...

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TalkTalk merges line rental charges ahead of advertising rule change

Tuesday, October 4th 2016

It follows Vodafone in moving to a new ‘all-in’ pricing structure. From 31 October, providers not including the cost of line rental in their headline price are likely to break new...

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BT is the UK's most complained-about broadband provider

Wednesday, September 28th 2016

The communications regulator received 26 complaints about the telecoms giant per 100,000 customers between April and June 2016. It is the first time since its inclusion in Ofcom’s broadband...

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Vodafone customers to get 'greater transparency' on broadband speeds

Wednesday, September 28th 2016

Under the code, new and upgrading customers are able to view online the minimum and maximum download speeds they are likely to get. Customers unable to achieve their minimum speed 28 days after...

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Campaign helps 75,000 people 'add their voices' to BT Openreach debate

Monday, September 26th 2016

The Fix Britain’s Internet campaign was launched in July by Sky, TalkTalk, Vodafone and the Federation of Communication Services (FCS), and has since won the support of mobile operator Three. It...

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Vodafone launches new technology to block thousands of nuisance calls

Wednesday, September 21st 2016

The new system will stop nuisance and fraudulent calls such as false PPI offers or missed call scams from entering Vodafone’s network. Customers do not need to do anything and won’t even be...

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EU plan to scrap mobile roaming charges goes back to the drawing board

Monday, September 12th 2016

In October 2015, the European Parliament approved a new law banning the extra fees charged to EU travellers making calls, sending texts and using data abroad in the EU. Roaming charges were capped...

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INCA: UK should aim for 80% FTTP broadband coverage by 2026

Thursday, September 8th 2016

INCA, the Independent Networks Cooperative Association, wants ministers to set a more ambitious fibre target as part of a new ‘Gigabit Britain’ strategy. It says pure fibre infrastructure is...

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Providers defend Fix Britain's Internet campaign following criticism by BT

Tuesday, August 16th 2016

The three providers, along with the Federation of Communication Services, launched the campaign last month to “give Britain’s internet users a voice on the future of UK broadband”. ‘Fix...

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Broadband providers want consumers to help 'fix Britain's internet'

Wednesday, July 27th 2016

TalkTalk, Sky, Vodafone and the Federation of Communication Services (FCS) say they want “to give Britain’s internet users a voice on the future of UK broadband”. They are encouraging...

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