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Report: Mobile customers being sold expensive contracts they don't need

Friday, April 1st 2016

A mystery shop of the UK’s major providers, commissioned by the charity, found that average monthly tariffs recommended by staff were £23.16 – more than double the price of the most suitable...

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Durham villagers to get decent mobile signal for the first time

Friday, April 1st 2016

The operator’s Rural Open Sure Signal (ROSS) programme provides 3G voice and data services in areas that can’t get a reliable mobile signal using traditional means. More than 40 communities in...

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Ofcom: EE is the best 4G network in five UK cities

Thursday, March 31st 2016

The telecoms regulator carried out mobile network tests in five UK cities – Cardiff, Edinburgh, Liverpool, London and Norwich – in November and December last year. Its Smartphone Cities...

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EE still most complained-about broadband provider, Ofcom says

Wednesday, March 30th 2016

The regulator releases data each quarter on the number of consumer complaints it received against major telecoms and pay TV providers, allowing consumers to compare performance. The latest...

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Young Brits' fears of missing out costing them 18 nights' sleep a year

Tuesday, March 29th 2016

Research from Vodafone suggests that the psychological condition FOMO (fear of missing out) is leading to young Brits spending an average of 74 minutes on social media before they go to sleep, as...

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Cumbrian town with UK's third worst broadband speeds gets 4G coverage

Thursday, March 24th 2016

Vodafone’s announcement comes just weeks after data from Cable.co.uk suggested that Ulverston was among the five places in the UK with the slowest average broadband speeds. The arrival of 4G,...

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Ofcom: Mobile contracts could go up by 20% if Three merges with O2

Tuesday, March 15th 2016

An Ofcom report looking at the impact of ‘disruptive’ firms on mobile markets found that prices could go up by between 17.2% and 20.5%. The proposed merger of Three and O2 – two of the...

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Manchester topples Liverpool in mobile performance league

Tuesday, March 15th 2016

The latest Metro Ranking Report from mobile analytics company RootMetrics put Manchester in top spot for mobile performance out of 16 UK ‘metro’ areas. The city took the title from previous...

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Will Brexit mean higher mobile roaming charges in Europe?

Tuesday, March 15th 2016

A report from ABTA and Deloitte, titled What Brexit Might Mean for UK Travel, warned that a ‘leave’ vote could mean that caps to mobile roaming are removed, along with a ban due to come into...

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Vodafone boosts 3G and 4G coverage across Leeds and Bradford

Tuesday, March 8th 2016

The mobile company has invested £2 billion over the last two years on bolstering indoor and outdoor coverage across the UK and rolling out high-definition voice technology on its 3G network. This...

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