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BT – The UK’s No. 1 Home Broadband Provider

Packages start from £7.50

  • The largest home broadband network in the country
  • Inclusive unlimited Wi-Fi minutes as standard
  • Add BT TV digital TV from just £5 a month

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Packages

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Package DetailsBroadband
Speed
Digital
TV
Inclusive
Calls
Upfront
Cost
Monthly
Cost
Broadband Extra with Weekend Calls
BT
  • BT Sport app & online player, BT NetProtect Plus
  • Up to 16Mbps broadband plus weekend calls
  • 10GB usage, 2GB BT Cloud
  • £25 Sainsbury's Gift Card
  • 6 Months Half Price Broadband

£25 Sainsbury's Gift Card & 6 Months Half Price Broadband

16Mb
up to
not
included
Yes
weekend
Free
of charge
£6
£12 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £25.99
  • First year cost: £299.88
  • Lifetime cost: £467.82
  • Contract length: 18
Price details
Broadband with Unlimited Weekend Calls
BT
  • BT Sport app and online player
  • Up to 16Mbps broadband, weekend calls
  • 10GB usage, 2GB BT Cloud
  • £25 Sainsbury's Gift Card
  • £2.50 off For 6 Months

£25 Sainsbury's Gift Card & £2.50 off For 6 Months

16Mb
up to
not
included
Yes
weekend
Free
of charge
£7.50
£10 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £25.16
  • First year cost: £296.88
  • Lifetime cost: £452.82
  • Contract length: 18
Price details
Unlimited Broadband with Weekend Calls
BT
  • BT Sport app and online player
  • Up to 16Mbps unlimited broadband
  • 2GB BT Cloud, weekend calls
  • £8 off for 6 months
  • £25 Sainsbury's Gift Card

£8 off for 6 months & £25 Sainsbury's Gift Card

16Mb
up to
not
included
Yes
weekend
Free
of charge
£8
£16 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £29.32
  • First year cost: £335.88
  • Lifetime cost: £527.82
  • Contract length: 18
Price details
Infinity Extra Broadband with Weekend Calls
BT
  • BT Sport app and online player
  • Up to 38Mb fibre broadband, 40GB usage
  • 2GB BT Cloud, weekend calls, BT NetProtect Plus
  • £50 Sainsbury's Gift Card
  • 6 Months Half Price Broadband

£50 Sainsbury's Gift Card & 6 Months Half Price Broadband

38Mb
up to
not
included
Yes
weekend
£30
one-off-fee
£8
£16 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: £30
  • Average monthly: £30.99
  • First year cost: £365.88
  • Lifetime cost: £557.82
  • Contract length: 18
Price details
Broadband with Evening & Weekend Calls
BT
  • BT Sport app and online player
  • Up to 16Mbps broadband, off peak calls
  • 10GB usage, 2GB BT Cloud
  • £25 Sainsbury's Gift Card
  • £2.50 off For 6 Months

£25 Sainsbury's Gift Card & £2.50 off For 6 Months

16Mb
up to
not
included
Yes
evening &
weekend
Free
of charge
£9.50
£12 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £27.16
  • First year cost: £320.88
  • Lifetime cost: £488.82
  • Contract length: 18
Price details
Unlimited Broadband and Evening & Weekend Calls
BT
  • Up to 16Mbps unlimited broadband
  • Inclusive wireless BT Home Hub
  • Evening & weekend calls
  • £8 off for 6 months
  • £25 Sainsbury's Gift Card

£8 off for 6 months & £25 Sainsbury's Gift Card

16Mb
up to
not
included
Yes
evening &
weekend
Free
of charge
£10
£18 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £31.32
  • First year cost: £359.88
  • Lifetime cost: £563.82
  • Contract length: 18
Price details
Infinity Broadband with Weekend Calls
BT
  • BT Sport app and online player
  • Up to 38Mb fibre broadband, 20GB usage
  • 2GB BT Cloud, weekend calls
  • £50 Sainsbury's Gift Card
  • £5 off for 6 Months

£50 Sainsbury's Gift Card & £5 off for 6 Months

38Mb
up to
not
included
Yes
weekend
£30
one-off-fee
£10
£15 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: £30
  • Average monthly: £30.99
  • First year cost: £371.88
  • Lifetime cost: £557.82
  • Contract length: 18
Price details
Unlimited Broadband extra with Weekend Calls
BT
  • BT Sport app & online player
  • Up to 16Mbps unlimited broadband
  • 50GB BT Cloud, weekend calls
  • 6 Months Half Price Broadband
  • £25 Sainsbury's Gift Card

6 Months Half Price Broadband & £25 Sainsbury's Gift Card

16Mb
up to
not
included
Yes
weekend
Free
of charge
£10.50
£21 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £33.49
  • First year cost: £380.88
  • Lifetime cost: £602.82
  • Contract length: 18
Price details
29

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What you need to know

  • Prices last checked and verified 17th April 2014
  • Broadband speeds may vary
  • Monthly costs exclude line rental unless indicated
  • All prices are inclusive of VAT except business packages
  • You should have the right to cancel without penalty if your provider increases charges during the minimum term of your contract

Why choose BT?

BT is the UK’s oldest and biggest home broadband and phone provider. As the owner and operator of the UK’s largest communications network BT can provider services to more UK homes than any of its competitors. This is just one of the reasons why a staggering 4.5 million people choose BT to get online, and more than 18 million have a phone line from BT.

With BT as your chosen provider you can get:

  • Free 24/7 broadband helpline
  • Free unlimited public Wi-Fi with all broadband packages
  • Free BT Home Hub V3.0
  • Free internet security & online file storage
  • Line rental from £11.75 a month with the line Rental Saver scheme
  • The UK’s largest TV on-demand library
  • Sky Sports on contracts from just 1 month
  • The UK’s cheapest pay TV service from just £5 a month
  • Free YouView or Vision+ digital TV recorder with all TV packages

The UK’s favourite broadband provider

More than 18 million Britons have a BT phone line, while 4.5 million have already subscribed to one of BT’s home broadband options.

BT owns and operates the single largest telecommunications network in the UK, and this gives them an unassailable lead in the ability to deliver home phone and broadband services to homes the length and breadth of the country. In addition to boasting the most extensive network, BT also benefits from a higher level of brand awareness than any other provider – and for many UK consumers, broadband and home phone services will always be synonymous with the name BT.

In addition to their telephone network, BT also owns and operates the BT Openzone fibre optic network. Using this network in combination with the phone network allows BT to offer superfast fibre optic broadband packages to more than a third of all UK homes – and this figure is set to rise dramatically over the coming years as their ambitious fibre rollout plan continues.

Free BT Home Hub with all home broadband packages

All BT broadband packages come with the latest model of the much-celebrated Home Hub wireless router. The BT Home Hub V3 has numerous features that set it apart from many other leading routers including the ability to detect interference and switch to a better channel to keep you online, power-saving technology that lets it run on half the power of an energy-efficient light bulb and a stronger than ever ‘N’ Wi-Fi signal which can cover more areas of your home.

The BT Home Hub retails at £99 but new BT Total Broadband customers can get one free when they pay £6.95 for delivery.

Free unlimited public Wi-Fi access

As a BT broadband customer you’ll be able to keep online even when you're away from home thanks to free and unlimited public internet access. BT Wi-Fi is the UK’s largest public Wi-Fi network, with more than 4 million hotspots that you can use to connect your wireless device to in cafes, hotels, shops and airports across the country.

The BT Wi-Fi network is adding new hotspots all the time, and there’s now also more than 2 million available outside of the UK to keep you online when you're on your travels.

Pay-TV from just £5 a month

BT Vision is the UK’s cheapest pay-TV service that gives all customers a digital TV recorder as standard. It costs as little as £5 a month to add BT TV to a BT broadband package.

When you do you’ll get a Freeview recorder (delivery charges apply), access to all of the free-to-air channels in your region, and catch up TV on-demand services from ITV, Channel 4 and Channel 5 and the full BBC iPlayer.

The largest TV on-demand library in the country

BT TV is home to the UK’s biggest on-demand library of TV shows and movies. At any given time there’s more than 5,500 hours of TV shows ready and waiting for you, including complete series of the biggest comedies and dramas from the UK and USA, thrilling sporting action, music videos and kids programmes – and all with no ad breaks.

If you subscribe to the basic BT TV Essential service you can rent TV shows from 50p each, but if you subscribe to the BT Vision TV Unlimited package at £12.50 you’ll get unlimited access to Vision TV, Kids, Music, Sport and the exclusive Vision Movies on-demand packs.

Compare BT packages →

BT Reviews

2/5 from 8 reviews
james b
16/03/2014

BT has proven absolutely horrible at customer service. Have been with them 18 months on ADSL, just moved to a new apartment around the corner, have kept all my home equipment exactly the same. Internet reliability now rubbish - down nearly every evening and multiple times during the day. Have spent hours and hours on the phone with India customer non-service reps, finally they offer to either replace my home hub for 50 quid, or send an engineer out but I must be prepared to pay 150 quid if the problem is with the building wiring. I rent an apartment in a large building, how can I possibly know about or be held responsible for a building wiring problem? In any case the building was recently renovated in a top notch way, so I doubt that's the problem. BT will not go out of their way to help, nor make any exceptions (e.g., why not just send me a new home hub? Old one is only 18 months old and in pristine condition, if it's broken it certainly isn't my fault!) etc.

Anyways, just another big, faceless, nameless, hopeless, bureaucratic corporation. The sooner these sorts of corporate dinosaurs die off the better for all of us.

Avoid BT like the plague . . .

Mandysj
12/03/2014

I called BT on 11th Feb to be connected on 28th they lost my paperwork so 5th March then 12th March. I eventually got it escalated after many hours of begging now the box is broken I have over used my quoted and need to buy an add on but the box is faulty so not sure how that works!! Just been on again for over 70 minutes nothing is resolved and I'm I hospital tomorrow AVOID AT ALL COSTS they need to sort out their company before they spend money on advertising as it stinks.

KA
23/01/2014

We signed up a new contract after having had a telephone conversation with one of the BT staff who promised a line speed of our OTHER line which was 5.5 Mb but that was misleading.

We received only 0.25 initially and after numerous calls and complaints we have managed to get up to 4.60 Mb but still nowhere near our previous contract. Why did we cancel that? Because that was our office line upstairs which we no longer require so we decided to go ahead with our home line. We are very disappointed with the speed but the staff is nice and very helpful when we call. BT, please deliver what you promise!

M Shephard
27/09/2013

We have a download speed of 2.28, and and upload of 0.38......yet we pay the same as all other businesses without discounted rates, yet get a substandard product!! 2.5 miles away from the exchange, money is meant to be spent by BT and the Government supporting rural homes and businesses......NOT HAPPENING!!

J Ratcliffe
12/01/2013

Signed up for BT Infinity option 2. Promised up to 76mb download and up to 19mb upload.

Receive bet 28/31mb download and bet 4.5/5.1mb upload.

The BT advert shows if you pay more you get better speeds. The different packages demonstrate this clearly!

If speeds are discussed with Tech Staff from BT, they refer to distance from exchange being a key factor. Absolutley no mention of this in adverts. Only price makes the difference.

A real con job. Prospective customers don't be fooled!!

Very poor and needs investigating from a legal point of view.

Jim Dugdale
01/06/2010

I'v had BT Vision for well over a year now and what a great service and it only gets better! great mix of programs updated on a regular basis and programs from new channels always being added.

i get ESPN for free and SKY Sports is coming this year. Keep up the great service BT thank you.

George Preston
14/05/2010

A dissapointed BT customer, After signing up for a new contract and a "promised line speed of 13Mb" I now get less speed than before!

The service is at least consistant but please dont lie to me about the speed of my broadband, be honest.

A James
23/12/2009

Had BT business option 2 for over a year and no problems at all. The line was struck by lightning and a BT engineer was out the same day. Speed is good (2Mb) and I live in the sticks.

See more reviews →

Average broadband speed tests

Below are the average broadband speed tests performed by BT customers on Cable.co.uk.

Month
Download Speed
Upload Speed
Total Tests
Apr 2014
16.4Mbps
4.7Mbps
2359
Mar 2014
17.1Mbps
4.3Mbps
3768
Feb 2014
16.9Mbps
4.2Mbps
3344
Jan 2014
17.6Mbps
4.7Mbps
2924
Dec 2013
17.8Mbps
4.6Mbps
2789
Nov 2013
17Mbps
4.6Mbps
2589
Oct 2013
15.3Mbps
4.1Mbps
2642
Sep 2013
16.1Mbps
4.4Mbps
3928
Aug 2013
16.6Mbps
4.4Mbps
3615
Jul 2013
16.9Mbps
4.5Mbps
3582
Jun 2013
17.1Mbps
4.7Mbps
3807
May 2013
16.4Mbps
4.6Mbps
4247
Apr 2013
19.1Mbps
5Mbps
849

About BT

BT has been around in one form or another since 1846. In its early days it was the country’s sole provider of landline phone services to British homes and business. This long history lends BT a very high level of brand recognition and many millions of Britons still opt to have BT supply their landline.

Recent years has also seen the company become major force in the wider telecommunications market with products ranging from digital TV packages to superfast fibre optic broadband.

BT Vision

BT Vision is one of the biggest digital TV packages in the UK. At the core of the service are the range of Freeview channels. Subscribers can add further channels on an individual basis such as with Sky Sports and ESPN or by means of themed packs such as sports, kids and music, to make fine-tuning your line-up quick and easy.

At the heart of the service is the Vision+ box. This set-top recorder connects to your TV and acts as your digital TV receiver. It also allows you to pause and rewind live TV, record up to two channels at the same time and watch any shows you may have missed from the past week with the Catch-Up TV service.

BT broadband

BT offers broadband in two different forms. ADSL-style broadband, which is carried across the pre-existing telephone network, and fibre optic broadband which is transmitted across a dedicated cable network.

With their ADSL broadband service you can expect a download speed of up to 16Mb and your choice of monthly download allowance options from 10GB to unlimited.

BT Infinity fibre optic broadband

BT Infinity is only available in areas that have been connected to BT’s fibre optic network. These packages have a top download speed of 38Mb and feature your choice of monthly download allowance of 10GB or unlimited.

All BT broadband packages also come with an inclusive wireless router that lets you browse the internet from anywhere in your home on any Wi-Fi device, internet security software and access to online storage so you can backup your most precious files and photographs.

All BT broadband packages include some level of inclusive calls to give you unlimited calls at the weekend, during off-peak periods or at anytime. These inclusive calls options can be a great way to save money if you are a heavy phone user. By thinking about how you use your home phone, and how often, you should be able to easily select an inclusive calls package that will help you to save money.

BT home phone

For many UK consumers the landline telephone will always be synonymous with BT. No other provider can come close to BT’s pedigree when it comes to supplying home phone services and while other providers do offer home phone packages themselves BT’s reputation in this area is hard to beat.

When you sign up for a BT landline you automatically qualify for the Unlimited Weekend Calling Plan, which lets you, make unlimited calls of one hour or less to UK landlines from midnight Friday to midnight Sunday.

For just a few pounds more you can upgrade your subscription to the Unlimited Evening & Weekend Calling Plan which also lets you make free calls from 7pm to 7am Monday to Friday. And for just a few more pounds each month you can sign up for the Unlimited Anytime Calling Plan which lets you make as many landline calls as you like at any time of the day or week.

Compare BT packages →