Broadband Awards 2024

Its Sky Stream platform, which no longer needs a satellite dish, enhances the viewing experience with 4K Ultra HD, voice control, and Sky's integration with streaming services like Netflix and Disney+ means the whole package offers an absolutely dizzying array of content.

EE's 'Game Mode' adds a wealth of additional features that ensure you're always on the best game server and always experiencing the least lag possible. There simply isn't anything else this good available to gamers. Well done EE.

The Vodafone Pro II is equipped with the bleeding edge Wi-Fi 6e protocol, providing robust and consistent connectivity, and making it ideal for busy households with multiple devices. It also features intelligent mesh technology that extends coverage throughout the home, eliminating dead zones.

Sky provides multiple channels for assistance, including 24/7 phone support, live chat, and an extensive online help center. Sky has also in the last Ofcom report accumulated the fewest complaints of any provider, which means it's doing an exceptional job of addressing customer issues in a satisfactory manner.

With a package that brings the cutting-edge Wi-Fi 6e, and over 900Mbps costing around thirty quid, only one or two of the best altnets in the country even come close in terms of that value proposition. Vodafone hasn't just won here, it's lapped most of its competitors.

The combination of up to 1.6Gbps performance and features aimed specifically at home workers and gamers (arguably the only two groups who might make use of such speeds), make EE's ultrafast offering not only the quickest, but also the best conceived.

This all-in-one package includes Gig1 broadband (1130Mbps), a comprehensive selection of 220+ TV channels with Sky Sports, Sky Cinema, and a Netflix subscription. You'll also get an O2 Mobile SIM. It represents the cheapest way by far to get all of these services, provided you intend to use them.

BeFibre Be150 wins the best broadband-only package category, thanks to its exceptional value (150Mbps symmetrical speed at £25 per month). The package comes with Wi-Fi 6 as standard, free installation, a consumer-friendly 12-month contract, and a promise of no mid-contract price hikes.

Lightspeed Broadband Business Elite takes the top spot, offering exceptional 2Gbps performance tailored to meet the demands of medium to large businesses. Broadband Business Elite's symmetrical speeds ensure seamless operations for video conferencing, large data transfers, and cloud services.

From the price of entry, the range of bolt-ons that add incredible flexibility, the no price hike promise, the TV options, and of course reputedly some of the best customer service in the country, brsk really doesn't put a foot wrong. Like all altnets though, limited availability means most of us won't be able to take advantage, and in the case of brsk, that makes us sad.

Three has been a pioneer in offering 4G and 5G home broadband as an alternative to households where traditional broadband connectivity has been difficult but mobile reception is good. Its packages feature an excellent router, are competitively priced, and offer unlimited data and speeds up to 150Mbps.

We track the numbers of customers who choose which provider via our comparison tools, and this year Virgin Media comes out on top as the most popular provider among new customers. Pretty impressive for a provider that is only available to 60% of UK households.