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Why choose Sky TV?

By Dan Howdle | Wednesday, January 2nd 2019

Sky TV is one of the first names to consider when thinking about TV packages, with premium channels tailored to sport and entertainment as well as top technology so you never miss your favourite shows. Sky even scoops top awards for customer service and often offers cashback for new users. Here are some of the features that set Sky apart from the rest.

  • Over 300 channels including Sky Atlantic
  • Sky Q box
  • Sky Go
  • Cheaper access to Sky Sports and Sky Cinema
  • Discounts on Sky Mobile and broadband
  • Sky VIP

Over 300 channels including Sky Atlantic

If you are fed up of missing out on the gossip about top shows such as Game of Thrones and Westworld, this could be because you aren’t with Sky TV.

Sky’s TV package, known as Sky Entertainment, offers more than 300 channels including Sky Atlantic which broadcasts several exclusive shows such as the above that you won’t get through other pay TV providers.

Sky One and Sky Living are also available as standard whereas you would need to pay extra for these with competitors such as Virgin Media. This means you can automatically access programmes such as Modern Family and Britain’s Next Top Model.

As well as the usual free-to-air channels, Sky TV comes with 100 channels not available with Freeview. You also get stations that would usually be available on more premium packages with other providers such as Fox, Gold, MTV and Discovery.

Sky Q

Sky TV customers get a snazzy Sky Q box for all their viewing needs. Users get a Sky Q 1TB box as standard, letting you record three shows while watching a fourth. It can also store up to 500 hours of TV and gives you access to HD as well as standard channels.

If that isn’t enough, you can pay extra for a 2TB box that gives you 1000 hours of storage space and lets you record six shows while watching a seventh. It also opens up a world of Ultra HD channels.

The 2TB box also comes with a bluetooth remote that lets you search for programmes using your voice. You should also never lose this remote down the back of the sofa as you can press the Q button on the Sky box and it will beep to tell you where it is.

You aren’t just confined to one room with Sky Q. You can get Sky Q mini boxes that connect wirelessly to the main box, letting you pause in one room and then continue watching in the other. This means there should be no more fighting over the remote and people can watch their own programmes in different rooms.

There are also extra neat features such as the usual ability to series link, plus Sky Q is even clever enough to start recording once a new series of the same title begins.

Customers can access Netflix and Spotify through the Sky Q box and watch live and on demand Sky TV anywhere in the EU through the Sky Q app at no extra cost.

Sky Go

Take your Sky TV wherever you are with Sky Go. This lets you watch live and on demand shows through a compatible tablet, mobile or laptop. You can even set your box to record or download a show when you're out and about by using the Sky Go app, so no more panicking when you forget to record EastEnders.

Sky Sports and Sky Cinema

Two of the main reasons for joining Sky are its sports and movies channels. The weekend wouldn’t be the same without Soccer Saturday or Super Sunday and you can get your fill of Jeff Stelling as well as live Premier League football and games across the world cheaper through Sky than other providers. The same goes for its Sky Cinema channel, giving you access to more than 1,000 movies on demand and a new premiere every day.

You can also binge on Sky’s collection of UK and US shows with 400 box sets as well as a choice of kids' channels and a dedicated app delivering shows from brands such as Cartoon Network and Disney Junior.

Cheaper Sky Mobile and broadband

Sky isn’t just about TV. It does broadband and mobiles as well. Sky offers TV customers cheaper access to its broadband as well as free calls and texts for mobile users.

That means if you already have Sky TV, you could then access its fibre broadband packages or range of pay monthly mobile deals cheaper than non-customers.

Sky Store

Sky customers can rent and buy a range of films, shows and box sets on SkyStore that can be viewed and stored either on their set-top box or watched online. Up to four devices can be registered for If you are really old school, you can even order some titles to be delivered in DVD format.


Sky doesn’t just take your money each month. It even gives rewards for your custom as a way of giving thanks through its Sky VIP service.

You can access Sky VIP through the My Sky app where there will be a welcome gift waiting for you as well as new items each week. The longer you stay with Sky, the more rewards you receive.

Customer service

As well as rewards, you get pretty well treated generally as a customer. According to industry regulator Ofcom, Sky was the least complained about TV provider in 2017. It received two complaints per 100,000 customers, below the industry average of five and well under the 18 that BT got at the top of the tables.

There are many ways to contact Sky if you need to. Its phone lines are available between 8:30am and 11:30pm, and you can also use Facebook Messenger or livechat between 8:30am and 8pm seven days a week.

Straightforward set up

You will need an engineer to set up your TV service as in many cases you may need a satellite dish or to be connected to an existing one. This is set to change during 2018 when Sky is dropping the need for dishes.

Once you confirm your order and select a set-up date, Sky will send a viewing card in the post and you can check the status of your order through the tracking service online.

A Sky engineer will call the day before, or on the morning of installation, to confirm their arrival time, and will set everything up for you.

Benefits for friends

Don’t be shy about your Sky TV service. If you sign up and then refer a friend, Sky will give you both a £50 Prepaid MasterCard to spend on whatever you like.

Accident cover with Sky Protect

Accidents happen but you can cover your Sky TV equipment against breakdown and accidental damage. The provider offers Sky Protect, which covers your Sky boxes, dish and other equipment, promising next day repairs and a free UK helpline open every day.

You can also add up to eight devices, like your TV, mobile, console, tablet and laptop to the policy. You get unlimited repairs and there are no parts, labour or call-out charges.

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