If you have any questions and would like to contact us, please email firstname.lastname@example.org and we will get back to you as soon as possible.
Thank you for visiting Cable.co.uk. If you need to get in touch with us for any reason we’ll do everything we can to help. So that we can handle your enquiry effectively, please start by finding the contact details for the department you need from the list below.
If you are looking for information on claiming vouchers and rewards offered by providers, then visit our guide on how to claim, where you will find everything you need to know.
Please note that we do not have access to existing customer account details.
If you already have an account with one of the following providers and you need technical help or have a billing enquiry you should call them directly on the relevant number below:
If you come across any problems with our site or if you have any difficulty at all using our comparison pages then please don’t hesitate to contact us.
Our staff are available from 9:00am - 5:30pm Monday – Friday to help you with any problems you’re having with our site.
Before considering whether to complain, please ensure you understand that we are a comparison and advice site, not a service provider. If you have a complaint about your broadband, TV, phone or mobile service, you will need to contact your service provider (Sky, Virgin, BT etc). Please see relevant contact details in the list above.
If you do wish to complain to us, we will always attempt to resolve any issues you raise as quickly as possible. We promise to make helping you a priority. You can complain by email or by letter. In either case, please provide as much detail as possible and remember to include your contact details so that we can respond to you.
If your complaint relates to a provider, we will refer the matter to the correct party and let you know when you can expect to be contacted by them. If your complaint is regarding Cable.co.uk we will keep you informed of our progress during the period that we are dealing with it.
Just send an email to email@example.com with the details of your query. We aim to reply to all complaint emails within three business days.
All you need to do is write to us at:
We aim to acknowledge all complaints arriving by post within 10 business days.
If you are from the press or broadcast media and you want to contact us with any questions relating to our site or the UK broadband, TV and phone industry then please feel free to contact our press department at any time. We’ll do everything we can to answer your questions as quickly as possible.
If you’re interested in working in partnership with Cable.co.uk or if you’d like to discuss any business ideas with our team then please feel free to contact us via the email address below.
We don’t have any vacancies at the moment and we have no plans to advertise any in the coming months.
When we do have employment opportunities they will be advertised on our site and we will welcome direct applications from individuals who are interested in working for us.
From time to time, Cable.co.uk uses trusted freelance writers. If you're interested in writing for us and have a passion for broadband and TV, let us know by contacting firstname.lastname@example.org.
We never hire staff via employment agencies so please don’t waste your time contacting us about vacancies.
We are always interested in hearing your comments. Please feel free to contact us if you have any suggestions, have found any problems with our site or if you would like to add your provider service to our listings.