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How to claim your free rewards, cashback and vouchers

By Claire Nottage | Monday, April 1st 2019

If you've chosen a broadband package that comes with free vouchers or cashback, you no doubt want to know how to go about claiming them as soon as possible. It’s nearly always a matter of filling in a simple online form and then waiting a few weeks for your freebie to arrive.

A lot of people either can’t be bothered to claim or just forget to do it – so make sure you claim yours and don't miss out as the value of some free rewards can go a long way to reducing the overall cost of your broadband purchase.


BT Reward Card – how to claim

When you place your order for BT broadband, you'll be sent confirmation emails containing both your order number and your new BT ID login details.

Once your broadband connection is live, click on the button below to go to the BT Claim My Reward page and then click on the pink 'Log in to claim reward' button. This will take you to the login page. Once logged in, fill in the details as requested and apply for your Reward Card. Make sure you put in your claim within three months of your service going live.

BT says that you should receive your Reward Card within the next 30 days once you have put in your claim. If you don't, give them a call to find out why.

Claim reward card

M&S vouchers from BT - how to claim

Once your new BT broadband service is live, you can claim your M&S voucher. You'll need to click on the link below that will take you to the BT claim page for the Marks and Spencer vouchers. You will need your BT order, your landline number and your email address. Fill in the details as requested and then click the pink "Claim now" button. You will need to make your claim within three months of your broadband service going live. Once you have put in your claim you should receive your vouchers through the post within 45 days.

Claim M&S vouchers

Amazon Echo from BT - how to claim

Once you’ve placed your BT order, you’ll receive two emails to confirm your order.

The following day, you’ll receive another email from BT to say that once your cooling period (the period from the date of installation until 14 days after) has passed, you’ll get an email which will contain a unique code. You are to use this unique code to redeem your Amazon Echo on the online BT Shop.

On your installation date, you’ll receive an email to say that you only have 14 days to wait before you can use your unique code to redeem your Amazon Echo. At this point, you will also be sent your unique code which you can then use to redeem your gift on the BT Shop.

Once you’ve redeemed your Amazon Echo, you’ll be sent an email to confirm the redemption of your gift, as well as delivery tracking emails.

Claim Amazon Echo


EE Reward Card – how to claim

EE does not offer rewards as regularly as some of its competitors but it's worth claiming when a free, prepaid Mastercard is on offer.

Once you have put in your order for EE broadband and two monthly payments have come out of your account, EE will send you an email containing a link that will take you to the claims page. Simply fill out your details and, once approved, your reward card will be sent out to you within 30 days (usually sooner). Once you have received your card, you will need to activate it online within 60 days. The card remains valid for a year from the date of receipt.

Claim EE Reward


Pre-paid Mastercard, M&S voucher, Amazon voucher, Samsung TV, LG TV, Galaxy Tab tablet, Xbox One S or Lenovo laptop – how to claim

Sky offers a range of freebies and vouchers at different times and depending on the product you order. Whatever you are looking to claim for, the process is the same.

Once you have chosen and ordered your new Sky package online, you will receive confirmation of your purchase by email. The email will contain your new sky ID – you need this to be able to log in online and make your claim. Simply click on the button below to go to Sky's customer login page and then fill in all the details required.

Remember that you can only claim your free gift once your new Sky service has been activated. Also, claims must be made within 90 days of activation so it is best to do it as soon as your service is live.

Sky states that the tablet will be sent out up to 28 days after you put in your claim, and the TV or laptop will be sent up to 90 days after you claim, so don’t expect an exciting parcel to arrive at your door the second your service is up and running.

Vouchers are usually sent out promptly after activation, but Sky will advise you how long it will take for you to receive your reward once you log your claim online.

Claim Sky reward

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