Shell Energy broadband deals

Shell Energy broadband deals

Compare the latest Shell Energy broadband deals including standard and fibre broadband packages from just £19.99 per month.

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Shell Energy Broadband Fast Broadband Shell Energy Broadband
£19.99 per month(prices may change during contract)
New customers onlyRequires good credit score
  • 11Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • Pay as you go calls
£19.99 per month(prices may change during contract)
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Shell Energy Broadband Superfast Fibre Shell Energy Broadband
£24.99 per month(prices may change during contract)
New customers onlyHigh credit rating required
  • 38Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • Pay as you go calls
£24.99 per month(prices may change during contract)
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Shell Energy Broadband Fast Broadband + Calls Shell Energy Broadband
£27.59 per month(prices may change during contract)
New customers onlyHigh credit rating required
  • 11Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • Inclusiveevening & weekend calls
£27.59 per month(prices may change during contract)
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Shell Energy Broadband Superfast Fibre Plus Shell Energy Broadband
£28.99 per month(prices may change during contract)
New customers onlyRequires good credit score
  • 67Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • Pay as you go calls
£28.99 per month(prices may change during contract)
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Shell Energy Broadband Full Fibre 100 Shell Energy Broadband
£29.99 per month(prices may change during contract)
New customers onlyHigh credit rating required
  • 112Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • No phone line
£29.99 per month(prices may change during contract)
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Shell Energy Broadband Superfast Fibre + Calls Shell Energy Broadband
£32.59 per month(prices may change during contract)
New customers onlyHigh credit rating required
  • 38Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • Inclusiveevening & weekend calls
£32.59 per month(prices may change during contract)
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Shell Energy Broadband Fast Broadband + Anytime Calls Shell Energy Broadband
£32.64 per month(prices may change during contract)
New customers onlyHigh credit rating required
  • 11Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • Inclusiveanytime calls
£32.64 per month(prices may change during contract)
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Shell Energy Broadband Full Fibre 200 Shell Energy Broadband
£34.99 per month(prices may change during contract)
New customers onlyHigh credit rating required
  • 210Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • No phone line
£34.99 per month(prices may change during contract)
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Shell Energy Broadband Superfast Fibre Plus + Evening & W/E Calls Shell Energy Broadband
£36.59 per month(prices may change during contract)
New customers onlyHigh credit rating required
  • 67Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • Inclusiveevening & weekend calls
£36.59 per month(prices may change during contract)
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Shell Energy Broadband Superfast Fibre + Anytime Calls Shell Energy Broadband
£37.64 per month(prices may change during contract)
New customers onlyHigh credit rating required
  • 38Mb Average Speed
  • Unlimited Monthly downloads
  • £10.55 One-off cost
  • 18 Month Contract
  • Inclusiveanytime calls
£37.64 per month(prices may change during contract)
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Cable.co.uk may earn a commission when you purchase via links on our site. The price you pay will always be equal to or often cheaper than the price you would pay by going direct to the provider. Broadband speeds are dependent on where you live and you may receive slower speeds than listed. Broadband is subject to availability. Please refer to individual broadband provider's terms and conditions before signing up. All prices are inclusive of VAT except business prices.

Best Shell Energy broadband deals

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Shell Energy broadband

Why choose Shell Energy broadband?

Shell Energy has a relatively simply broadband offering, but there are a few reasons why you might want to choose this provider:

  • No connection fee – Whether you are choosing regular broadband, superfast fibre or ultrafast full fibre, there is no connection fee.
  • Call plans – Shell Energy’s regular broadband plans include line rental and pay as you go calls, but there’s always the option to add evening and weekend calls, anytime calls or international calls to your package. Call plans include unlimited talktime on UK landline and mobile. Full Fibre plans don’t come with a phone line though, since it is delivered via a fibre optic cable to your home.
  • Award-winning UK call centre – Shell Energy, back when it was called First Utility, won awards from Good Housekeeping and The Institute of Customer Service for the work of its UK-based call centre. That same call centre also supports its broadband service.

What does Shell Energy broadband offer?

Shell Energy broadband offers uncomplicated packages with no upfront fee and a discount for energy customers. It doesn’t sell TV subscriptions or mobile contracts: it’s purely about broadband and landline packages.

Broadband Package Download Speed Upload Speed Cost
Fast Broadband 11Mbps 1Mbps £19.99 per month
Superfast Fibre 38Mbps 9.5Mbps £24.99 per month
Superfast Fibre Plus 67Mbps 19Mbps £28.99 per month
Ultrafast Fibre 145Mbps 25Mbps £41.99 per month
Ultrafast Fibre Plus 290Mbps 45Mbps £46.99 per month
Full Fibre 100 112Mbps 20Mbps £29.99 per month
Full Fibre 200 210Mbps 30Mbps £34.99 per month
Full Fibre 300 314Mbps 48Mbps £40.99 per month
Full Fibre 500 526Mbps 73Mbps £44.99 per month
Full Fibre 900 944Mbps 112Mbps £49.99 per month
  • ADSL broadband – The cheapest Shell Energy broadband deal is an ADSL line with an average speed of 11Mbps known as Fast Broadband. There’s no upfront fee on any of Shell Energy’s broadband packages, and all come with unlimited downloads and 18-month contracts.
  • Fibre broadband– Shell Energy offers two fibre broadband packages: Superfast Fibre and Superfast Fibre Plus, providing average speeds of 38Mbps and 67Mbps, respectively
  • Ultrafast broadband– Shell Energy offers Ultrafast Fibre and Ultrafast Fibre Plus packages, with download speeds of 145Mbps and 290Mbps, respectively. However, this is available to an increasing proportion of the population but is far from universal. Check out our guide to ultrafast broadband for more information.
  • Full Fibre broadband– Finally, Shell Energy now also offers a very wide range of next-generation Fibre-to-the-Premises (FTTP) broadband on the market. Their 'Full Fibre' packages provide average speeds ranging from 109Mbps all the way up to a blistering 944Mbps. Again, availability has been limited until recently, but Openreach's FTTP network has expanded quickly over the last couple of years. Like many providers, Shell Energy Broadband doesn't include a landline as standard with its Full Fibre packages.
  • Home phone – Other than their Full Fibre services, all Shell Energy Broadband packages come with pay-as-you-go calls as standard. You can add Evening and Weekend calls, which includes calls to 01, 02 and 03 numbers as well as standard UK mobiles between 7pm and 7am Monday to Friday and from midnight Friday to midnight Sunday. Anytime Calls covers the same types of numbers but at any time of day. Anytime Plus includes calls to EU landlines as well. An International Calls can be bolted on to any of these packages and allows calls to landlines in 54 countries as well as providing a 50% discount on calls to other countries or to mobiles abroad. The calls may last 60 minutes after which you’ll need to hang up and redial to keep using the deal.

What is Shell Energy broadband?

Shell Energy was previously known as First Utility, but it was rebranded in 2019 after the company was bought by energy company Shell. In addition to broadband, Shell Energy also offers gas and electricity.

Shell Energy recently took over Post Office Broadband so if you are an existing Post Office customer you will automatically be migrated to Shell Energy.

You can find out more about Shell Energy broadband in our Shell Energy broadband review, and we cover any issues and complaints related to Shell Energy's service.

Pros and cons of Shell Energy broadband

Pros

  • No upfront costs
  • Very wide range of speeds
  • Line rental included

Cons

  • No option for TV bundles
  • Can work out more expensive than other broadband providers
  • Prices are increased every April
See also

Frequently asked questions

How do I get in touch with Shell Energy Broadband?

You can call Shell Energy Broadband on 0330 0945 801 between 8am and 8pm Monday to Saturday and from 9am to 6pm on Sunday. There’s also a live chat service on Shell Energy’s website or you can send an email by filling out the contact form online.

Can I leave Shell Energy Broadband early?

If you change your mind after signing up to Shell Energy Broadband, you can leave without charge within a 14-day cooling-off period. If you want to leave during the minimum term of your contract, but outside of the cooling-off period, then you’ll probably be charged a termination fee.

Does Shell Energy Broadband run credit checks?

Yes, Shell Energy Broadband does run credit checks. A poor credit score may mean that you’re not accepted as a customer, but Shell Energy may also offer you a contract with different payment terms or use what it calls “reasonable practices” to set spend limits on your account. If this is a real worry, here are some of the best broadband deals with no credit checks.

What discounts does Shell Energy Broadband offer to existing energy customers?

Shell Energy customers signing up to Shell Energy Broadband get a £2 a month discount on the Fast Broadband and Superfast Fibre products, and a £7 a month discount on Superfast Fibre Plus.

Does Shell Energy Broadband offer unlimited broadband?

Yes, all Shell Energy Broadband’s standard and fibre broadband packages are unlimited. This means you can download and stream as much as you like using your connection.

How long will it take to switch to Shell Energy Broadband?

Switching usually takes about two weeks. In most cases, Shell Energy Broadband will tell you when your broadband will go live within 48 hours of accepting your order.

How easy is it to switch to Shell Energy Broadband?

Like most UK broadband providers, Shell Energy Broadband uses the Openreach network. When switching between providers on this network, you don’t need to inform the provider you’re leaving – your new provider will sort that for you. Virgin Media uses its own network so if you’re switching from Virgin you’ll have to let them know yourself.

It’s also worth noting that as with other providers, the Shell Energy Broadband prices listed here are only available to new customers.

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