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Can I get BT Infinity in my area?

Tuesday, February 11th 2014

BT Infinity is fast and has a carefully sculpted public image to get across both its speed and usefulness. But not everyone can receive it. BT's ongoing rollout, which currently claims to reach 62% of British homes still leaves around a third of us with nothing but slower, old-fashioned, copper infrastructure.

Here's everything you need to know whether you can receive it, and if BT Infinity fibre broadband isn’t currently available in your area, some alternative options you may wish to consider.

BT Infinity checker

BT has recently announced that 62 per cent of the country can receive the service. The best way to find out if you’re one of these households is to pop your postcode into our availability checker below or visit BT's official Infinity checker.

I’m ready to check availability

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What you get with BT Infinity

So you’ve discovered that you can get BT Infinity, here’s what you can look forward to from one of the country’s fastest broadband connections.


If you’re aiming for BT Infinity chances are you’re after some speed. BT has two widely available speeds for you to choose from, each coming with varying types of landline and TV packages to suit different needs.

Speeds range up to 76Mbps

BT Infinity 1 offers download speeds of up to 38Mbps download speed and you can opt for data caps of 20GB or 40GB, or you could go for the more expensive option of unlimited data usage. BT Infinity 2 comes with up to 76Mbps download speed and an unlimited usage limit.

Unless you're really lucky...

It is possible that you could access BT's Infinity 3 or Infinity 4 services, with speeds of up to 300Mbps, but these are available to only a tiny proportion of the UK population.


The BT infinity packages all come with BT’s Home Hub 5, it’s most up-to-date router, which offers a wireless signal for all your devices around the house. Sports fans will be delighted to hear that Infinity customers will also be given access to BT Sports via its app and online player.

Widespread public wi-fi is useful extra

BT also offers access to the UK’s largest public wi-fi network, BT SmartTalk, BT Parental Controls and a set amount of storage space on the BT Cloud. If you want to know more, you can get a complete overview of BT Infinity in our Is BT Infinity any good? guide.

Check BT Infinity availability

What to do if you can't get BT Infinity

Virgin Media

If you live in an area that isn’t connected to BT’s fibre optic network, you won’t be able to sign up to BT Infinity. However, you may be able to access the Virgin Media fibre optic network, and you can check that by using our Virgin Media availability checker.

Availability alerts

If Infinity is not available to you yet, chances are you’ll want to know when it’s coming. Luckily we can help in that department as well. If you’d like us to contact you when BT Infinity is available in your area you can use our free availability alert tool.

Why do we need your postcode?

Once you enter your postcode, Cable.co.uk will perform a live lookup and check all the available providers in your area.

This ensures you receive accurate information on the availability of providers and packages in your area.

Your information is safe with us. We won't share your postcode with anyone. Guaranteed.