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Can I get Plusnet broadband?

Wednesday, May 31st 2017

Plusnet brings you fibre and standard broadband from green and pleasant Yorkshire. In 2007 it was acquired by the BT group, giving it access to the largest fibre network in the UK. So can you get it where you are?

Fibre optic broadband is the faster cousin of standard broadband, and Plusnet supplies download speeds of up to 76Mbps to homes. If you like to stream movies, play online games or use VoIP services, fibre optic broadband can make all these things run a lot faster. To check your area...

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To find out if you can get Plusnet broadband or fibre where you are, type your postcode into our checker below.

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How to join Plusnet, step-by-step

1. Get to know Plusnet's package line-up

Before settling on a plan you’ll need to know exactly what you want and what you need. Plusnet has several plans that vary in terms of price and what’s included, so to help you get a better idea of what to plump for, here are the core services available.

Plusnet is one of few providers to offer broadband without the need for a bundled-in phone plan. If you don’t need a home phone package, this might seem appealing, but you will still have to pay line rental for a BT phone line in order to get the broadband package.

In addition, the broadband-only plans are more expensive than their broadband and phone counterparts.

2. Decide whether you want fibre or standard broadband

Plusnet has one standard broadband plan (up to 17Mbps) and two fibre plans. Standard broadband benefits from a lower monthly price and more widespread availability, but suffers from slower downloads and uploads than fibre. Although fibre is faster, it is slightly more expensive, and it isn’t quite as widely available.

3. Pick a phone plan

With Plusnet's broadband and phone packages you can either pay for calls on a pay-as-you-go basis. or choose to add a calls plan. Choose from Evening and Weekend for £4 per month or Unlimited UK and Mobile calls from £8.

Compare Plusnet broadband packages →

4. Be sure you're happy with the contract length

Both Plusnet's standard and fibre broadband packages come on both 12-month and 18-month contracts so you can choose which will suit you best.

Special offers are sometimes available for discounted or fee-free periods within your contract term, but it is always worth calculating what the overall, full-term cost will be as the price can rise substantially after one of these initial periods.

5. Be aware of what extras are included (and which are not)

With all Plusnet packages you’ll receive a wireless router for free (with a £6.99 delivery fee), as well as the McAfee-powered security package, Plusnet Protect, which claims to offer safer browsing for the family.

Plusnet Protect is included as standard for the duration of your contract. The exception is the Unlimited Fibre package, in which case Plusnet Protect is free for the first three months only and £2 per month thereafter.

Don't forget, Cable.co.uk now produces in-depth Plusnet broadband reviews, so check them out if you need more information.

Plusnet Unlimited Fibre Extra broadband


Plusnet Unlimited Fibre Extra broadband
Plusnet Unlimited fibre broadband


Plusnet Unlimited fibre broadband
Plusnet Unlimited broadband


Plusnet Unlimited broadband

Frequently asked questions

How do I switch to Plusnet?

To switch to Plusnet you first need to check availability and then pick a package that best suits your requirements. When you sign up, Plusnet will inform your existing provider of your intention to move. (The exception to this is if you are currently with Virgin Media, in which case you will have to do the cancellation yourself.)

From there, Plusnet will arrange a switchover date with you, after which your new connection will be up and running. More details about switching to Plusnet can be found here.

Does Plusnet have a traffic management policy?

Plusnet approaches traffic management with a prioritisation hierarchy; activities such as browsing and gaming are given increased access to bandwidth over things like peer-to-peer file sharing. Full details of this policy can be found on the Plusnet website.

How much is line rental?

Plusnet charges line rental at £19.99 per month for all its packages. However, you can pay £185.88 for 12 months' rental upfront, reducing the monthly price to £15.49.

Can I keep my phone number?

Plusnet will let you keep your existing phone number if possible. If not, you will be notified before you switch.

How long will it take to get connected?

From the moment you sign up, your connection should be up and running in around five to seven days.


Plusnet offers a solid range of well-priced phone and broadband packages. However, if you are looking to save money by taking a broadband-only deal, you will be disappointed by the provider's pricing structure. You can find information on all of Plusnet’s latest details here.

Compare Plusnet broadband packages →

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Once you enter your postcode, Cable.co.uk will perform a live lookup and check all the available providers in your area.

This ensures you receive accurate information on the availability of providers and packages in your area.

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