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Can I get Virgin Media in my area?

Tuesday, February 11th 2014

Virgin Media’s fibre optic broadband network currently covers just over half of UK properties and is growing all the time. Our availability checker will tell you whether you can receive Virgin Media broadband in your area.

Virgin Media checker

To find out if you can get Virgin Media where you are, type your postcode into our checker below or visit Virgin Media's official checker.

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What does Virgin Media offer?

Being one of only four UK providers of broadband, TV and phone bundles, you can get all your services from Virgin Media, which should save you money in the long run. Here’s a quick overview of what it offers.

Broadband

Virgin Media is the only wide-reaching broadband supplier that has installed its own lines, meaning it can offer a broadband-only service without you having to pay for either line rental or a call plan. Virgin also only offers fibre optic packages, which means it can offer faster broadband than its competitors, running at 50Mbps, 100Mbps or 152Mbps. All broadband packages from Virgin Media come with 24-hour support, free internet security, free Wi-Fi on the London Underground and a Super Hub wireless router.

TV

Virgin Media offers a range of TV packages that can be built into your broadband and phone bundle, or simply taken out by themselves. The packages range from TV M, which comes with 60 channels, 10 HD channels and four catch-up players, to the extensive TV XL package, which comes with 230+ channels, 43 HD channels, 14 Sky channels, a load of catch-up and on-demand content and even BT Sport. Your TV package will come with either a V HD Box, a 500GB TiVo box or a 1TB TiVo box. These allow you to watch your content in both HD and 3D, if you have an HD or 3D-enabled TV, and let you pause, rewind and record live TV.

Phone

If you still want a landline, Virgin does offer four different call plans that can be added to your package. By taking a landline you will have to pay Virgin Media’s line rental, which is £16.99. The four plans are Talk Weekends, which gives you free calls on weekends, Talk Evenings & Weekends, which gives you free calls on evenings and weekends, Talk Unlimited, which gives free calls to all UK landlines and 0870 numbers and finally Talk Unlimited Extra, which gives free calls to landlines and mobiles. All plans allow you to make free calls to Virgin Mobiles, and there are a number of additional features, such as Last Number Recall, Permanent Number Withhold and a free voicemail service.

Bundles

If this all sounds a bit complicated, Virgin has built four Big Bundles, which include different levels of broadband, TV and phone, to suit your needs. They range from the Big Easy, which comes with 50Mbps broadband, 60+ TV channels and a weekend call plan, to the Big Daddy, which comes with 152Mbps broadband, 260 channels, BT Sport, Sky Sports, Sky Movies and an unlimited anytime calls plan. The price of these bundles steadily increases, but it’s still a simpler and cheaper way to receive your services. .

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Switching to Virgin Media

It's easier than you might think

Virgin Media makes it very easy to switch from another network – even providing a cancellation letter template for you to download, fill in and print off. Unlike other providers, Virgin doesn’t need a MAC from your existing supplier in order to move you over, but you will need to give notice of cancellation – normally 30 days. If you’re tied into a long-term contract, you’ll normally have to wait until the end to switch or face early termination fees.

The initial sign-up is fast

Once you’ve selected a package or bundle it will only take you a few minutes to join Virgin Media. You can complete the sign-up process online and you will receive a confirmation email within 48 hours. Your confirmation email will also include details of when Virgin’s engineer will come to install your chosen services.

Installation process

Virgin Media will choose a date, but you can change it if you wish

If the date given isn’t convenient, just reply to your confirmation with a date that suits you better. On average, Virgin will try to make sure your installation takes place within 10 days of you signing up, although at busier times of the year, such as in the run-up to Christmas or a major sporting event, it may take longer.

Installation is usually free, but it depends where you live

As Virgin’s engineer will need access to both the inside and outside of your property to complete your installation, someone will have to be at home throughout the whole process. Installation can cost up to £49.95, but it's usually free if you sign up online.

Check availability

Comments (92)

2nd January 2015

Hi Mark, I'm afraid that we do not have this information at the moment but you can sign up to our availability alerts here to be informed when Virgin Media arrives in your area. Hannah R - Cable.co.uk

Mark
23rd December 2014

Can you tell me when virgin will be in the S18 postcode area

2nd December 2014

Hi Christopher, Enter your postcode into the blue box at the top of the page and you'll find out if you can get Virgin Media at your address. Kind regards, Hannah R - Cable.co.uk

chritopher tipping
28th November 2014

can i get virgin media in curzon street blakenhall wolverhampton

Greg R
14th August 2014

I have had conversations with Virgin Media over the years. I live in a new build circa 2007 estate in Shaw. My postcode does not show as being fibre ready yet (though I believe this may be down to it being 'new').

The postcode of the last 'old' house on the same street as the new houses shows that they can get fibre optic. My phone number is also valid. Yet Virgin constantly deny that I can receive fibre broadband. Apart from their website, there is no other means of verifying that to be true.

It's incredibly frustrating.

kelvin dobson
30th July 2014

Hi there, about 15 year ago virgin media dug all the cables in around where i live but stopped a quarter of a mile down the hill from me. I do ring and check from time to time to see if i can get vigil media but still get the same answers, " it will be coming soon " 15 years is a long time waiting to find out if virgin will carry the cable that quarter of a mile so i can have the benefit of virgin media. Any news on when this will happen or will i be left wondering with the same answer of in the near future?

8th July 2014

Hi Mrs H, I've confirmed directly with Virgin Media and unfortunately you will need to move to a new provider. If you'd like help comparing the best deals, we can help with our broadband comparison service: http://www.cable.co.uk/compare/broadband/ Hannah R - Cable.co.uk

Mrs H
5th July 2014

We currently have (old!) Virgin ADSL service, and we want to move within the village ... as we're not on the roll out for fibre optic with any provider for the foreseeable future can we take our old Virgin ADSL package with us, or will we be forced to go to another provider?

Brad
10th May 2014

Hi, I live in Leeds, and i was wondering is that different parts of Leeds are cabled by Virgin but mine isn't? will Virgin come to my part of Leeds and lay cables down in the pathways, so many people are missing on such a great opportunity on fast internet speeds

cinek
28th April 2014

hi i move in to new house do i need to engeener if i wanto switch on the virgin if i m in the virgin media area, i already have virgin box in house

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