1. Broadband
  2. Guides
  3. Sky Broadband

Your guide to Sky Broadband Essential, Superfast and Ultrafast

By Phil Wilkinson-Jones | Friday, August 20th 2021

Sky is one of the most well-known and trusted broadband providers in the UK – and with good reason. Sky has a reputation for providing reliable broadband and for giving excellent customer service, making it a solid option for anyone looking for a broadband deal, whether you want Sky TV to go alongside it or not.

The one thing that’s been missing from Sky’s broadband offering is an ultrafast package to compete with Virgin Media, but that is being rectified. It’s not available to everyone just yet, but Sky’s top package offers speeds around 500Mbps. Not everyone needs those kinds of speeds of course, and so Sky’s other packages remain popular and useful options. Let’s take a look at them.

Sky Broadband packages, at a glance

We know what you’re thinking – ‘show me what I need to know about these Sky Broadband packages in an easy-to-compare table’. Your wish is our command.

Sky Broadband Superfast Sky Broadband Ultrafast Sky Broadband Ultrafast Plus
Contract length 18 months 18 months 18 months
Average download speed 59Mbps 145Mbps 500Mbps
Average upload speed 16Mbps 27Mbps 60Mbps
Router Sky Broadband Hub Sky Broadband Hub Sky Broadband Hub
Prices from £28 £30 £45
Includes speed guarantee? Yes Yes Yes

Compare all Sky broadband

What’s the difference between Sky Broadband Superfast, Ultrafast and Ultrafast Plus?

Sky keeps things pretty simple when it comes to its broadband packages. There are three packages, each offering a significantly different download and upload speed.

Sky Broadband Superfast – This is Sky’s entry-level fibre broadband package and it’s comparable to the mid-level packages offered by rivals such as BT and TalkTalk. Sky still offers support for their legacy ADSL package called Sky broadband Essential but it’s no longer available as fibre accessibility increases across the UK. Superfast offers average download speeds of 59Mbps and average upload speeds of 16Mbps. That’s enough to stream TV and browse the internet for small to medium households with regular internet usage.

Sky Broadband Ultrafast – This is Sky’s mid-range package but it’s ultra fast, as the name indicates. With average download speeds of 145Mbps and upload speeds of 27Mbps, it should be enough for most families with heavy internet usage and using multiple connected devices simultaneously. At the time of writing, Ultrafast is currently available to 25% of UK homes.

Sky Broadband Ultrafast Plus: Sky’s top broadband package promises average download speeds of up to 500Mbps and upload speeds of 60Mbps. These are tasty speeds but much more bandwidth than most households will need. At the time of writing this service is currently only available to just over 15% of households in the UK. Sky’s Ultrafast Plus is comparable to some of the higher-end packages on offer fromVirgin Media.

What speeds to expect from Sky Broadband

The average download speed you can expect to get from a broadband package is important – it refers to how fast you’ll be able to browse the web, whether you’ll be able to watch Netflix without it buffering and how quickly your devices will download apps and files.

If you upload a lot of videos or other large files to the internet, or if you’re a big gaming fan, then you’ll want to take a look at what upload speed to expect as well.

Sky’s entry-level broadband package, Sky Broadband Superfast, offers an average download speed of 59Mbps and an average upload speed of 16Mbps. The mid-level package, which is actually the fastest that most of us can get, is called Sky Broadband Ultrafast. It promises an average download speed of 145Mbps and an average upload speed of 27Mbps. Sky’s top broadband package, Sky Broadband Ultrafast Plus, offers an average download speed of 500Mbps and an average download speed of 60Mbps.

Compare broadband in my area

Sky Broadband Superfast

Offering average download speeds of 59Mbps, Sky Broadband Superfast should be more than enough speed for small to medium households with reasonable internet usage. We’d really only recommend it if you’ve checked and you just aren’t going to get faster speeds at your address, though. That’s because Sky often has good deals running on its mid-level package Sky Broadband Ultrafast, meaning there’s often very little or no difference when it comes to price.

Sky Broadband Superfast comes with the high spec Sky Broadband Hub, replacing the previous Sky Hub and Sky Q Hub.

  • Sky Broadband Essential Plus
    Sky
    • 11Mb average speed
    • Unlimited usage
    • PAYG calls
    £30 p/m
    £9.95 one-off cost Buy Now

Sky Broadband Ultrafast

This is the Sky broadband package that most people are going to end up going for. It offers a good average download speed of 145Mbps, which is going to be more than enough for most households, including families, to do what they need to do online. That’s multiple devices using the internet, streaming, gaming, the works, and just a little more per month than the entry level package.

As with the Sky Broadband Superfast package, Sky Broadband Ultrafast comes with the newer Sky Broadband Hub and you have the option to add Sky Broadband Boost to your package for a small additional monthly fee. Broadband Boost includes features like the WiFi Guarantee and the Sky Broadband Buddy app.

  • Sky Broadband Superfast
    Sky
    • 59Mb average speed
    • Unlimited usage
    • PAYG calls
    £28 p/m
    £9.95 one-off cost Buy Now

Sky Broadband Ultrafast Plus

Sky’s top broadband package, Sky Broadband Ultrafast Plus, is the only one that competes with the mid-range ultrafast speeds being offered by Virgin Media. Sky is still in the initial part of its rollout plans for this service so at the time of writing it is only available to 15.7% of UK homes, but remember that only about two thirds of the country can get Virgin Media still so we think it’s worth including it here.

That speed, 500Mbps, will futureproof most households as it allows you to have quite a few devices connected to the internet at any one time without anything going on the go-slow. There’s also the speedy 60Mbps upload speed, which is going to be important if you’re moving a lot of big files around when working from home or if you’re serious about your online gaming.

Sky Broadband Ultrafast Plus comes with the newer, updated router, the Sky Broadband Hub, and you have the option to add Sky Broadband Boost to your package for a small additional monthly fee. Broadband Boost includes features like the WiFi Guarantee and the Sky Broadband Buddy app.

Thinking of switching to Sky broadband?

If any of these deals has tickled your fancy but you’d like to know more, take a look at our Sky broadband review.

Frequently asked questions

Do you get the new Sky Broadband Hub with all Sky broadband deals?

Yes, the Sky Broadband Hub comes as standard all current Sky Fibre Broadband packages.

Is Sky broadband unlimited?

Yes, like the vast majority of broadband packages now, Sky broadband has no download limits.

Is Sky broadband available in my area?

Sky uses the Openreach network to deliver all of its fibre broadband packages. These are available to the vast majority of UK households. Its Sky Broadband Ultrafast package is delivered over Openreach’s FTTP (fibre to the premises) network, which at the moment reaches about 25% of UK homes, while the Sky Broadband Ultrafast Plus service is available in up to 15.7% of UK homes. If you’re unsure, use our Sky broadband postcode checker.

Is Sky broadband any good?

Sky is a solid and reliable broadband provider. It will rarely compete with the likes of TalkTalk or Plusnet to have the very cheapest broadband deals available but tends to throw in plenty of extras and if you’re a Sky TV customer, or thinking about getting Sky TV, there are other benefits and savings to be had.

I want to switch to Sky, will they tell my old provider I’m leaving?

Yes, as long as your old provider uses the same Openreach broadband network (most providers do, including BT and TalkTalk, so you’re probably ok). If you’re leaving Virgin Media, you’ll have to tell them you’re leaving yourself.

Back to top