Broadband reviews

Cable.co.uk is the place for expert reviews of UK broadband packages. Every broadband review we write is thorough, independent and impartial.

Broadband provider reviews

Our reviews will help you make an informed decision about which ISP to opt for - all you need to do is find the deal that’s right for you!

Virgin Media Logo

Virgin Media provides the fastest and most reliable widely available broadband in the country, of that there can be no argument.

Sky Logo

Sky offers the most complete subscription TV packages in the UK, so bundling up with broadband seems like a no-brainer.

BT Logo

Arguably Britain's best-known provider of broadband and telephone services, BT Broadband can be on the expensive side.

TalkTalk Logo

TalkTalk broadband is aimed squarely at the budget-conscious customer. Nothing about it is particularly remarkable.

Plusnet Logo

Plusnet, now owned by BT, has a stellar customer service reputation, winning award after award, year after year.

SSE Logo

One of the 'big six' energy providers, SSE began offering broadband not all that long ago. It's almost always among the cheapest.

EE Logo

EE is, of course, primarily a mobile network provider. Nevertheless, it offers a competent and competitive broadband service.

NOW Broadband Logo

NOW TV is a household name, but the brand has now established itself as a major player in the UK broadband market.

Vodafone broadband Logo

Vodafone is best known as a mobile network. When it comes to broadband, it's low monthly payments that set it apart.

John Lewis broadband Logo

Generally at the more 'luxury' (expensive, let's just say expensive) end of the market, John Lewis Broadband trades on its brand.

Shell Energy broadband Logo

Shell Energy is the new name for First Utility, which was an energy provider first and a broadband provider more recently.

Hyperoptic Logo

Hyperoptic isn't widely available, but offers unrivalled speeds of up to 1,000Mbps – provided you can get it.

Post Office Logo

Post Office knows its audience. Its no-nonsense broadband is aimed squarely at the older generation with a no-frills service.

Direct Save Logo

A smaller provider, Direct Save Telecom offers some of the cheapest broadband in the country.

Pop Telecom Logo

A smaller provider, Direct Save Telecom offers some of the cheapest broadband in the country.

Origin Logo

Origin broadband offers decent broadband at decent prices. You won't find a lot of frills here.

iTalk Logo

Brighton-based iTalk offers nationally available competitive broadband deals to those who like prefer to deal with a smaller company.

Relish Logo

Relish offers home broadband via a 4G mobile network to properties in and around central London, making it a somewhat niche provider.

Zen Logo

Zen Broadband doesn’t offer TV or some of the other fancy add-ons you can get from the likes of Virgin or Sky.

Onestream Logo

Onestream broadband launched in the summer of 2018, and it’s part of the Hampshire-based broadband specialist Onecom.

Gigaclear Logo

Gigaclear aims to bring some of the fastest broadband in the country to rural locations.

Utility Warehouse Logo

Utility Warehouse specialises in being a one-stop shop for all your services – broadband, gas, electric and mobile.

Cuckoo Logo

When it comes to broadband providers, Cuckoo Broadband is very much the new kid on the block.

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About our review ratings

Each of our broadband provider reviews has been written by one of our in-house broadband experts to provide an overview of the services offered by each provider. However, the number of stars awarded that provider has been assigned by its customers. It is a representation of the average satisfaction of its customers across a variety of categories.

In order to gather this information, Cable.co.uk polled more than 6,000 UK broadband customers to discover exactly how they rate their current providers. If you would like more information as to how we go about this, or you would simply like to look at the data in more detail, you can head over to our dedicated page for this research.

Other useful information

Since you're here, there are a few things you may wish to be aware of before diving into the reviews.

  • The broadband compensation scheme – If you're not getting the broadband service you're entitled to any point during your contract, you may qualify for automatic compensation, which Ofcom introduced in April of 2019
  • Ofcom complaints – If you experience a problem with your chosen provider, be that technical or some other failure in the service you are paying for, your fist port of call should be to complain to your provider. However, if your provider does not deal with your complaint to your satisfaction, you can complain directly to Ofcom, the UK telecoms regulator
  • Broadband speed guarantees – It's important to remember that the speeds advertised by providers are based on measured averages across their entire customer base. That means it's quit possible to receive a substantially faster or slower speed than that which is advertised. To provide some reassurance, most providers now offer a speed guarantee. That is, during the sign-up process they will promise you a guaranteed minimum speed. If your speed falls below the speed guarantee, you have the opportunity then to complain, have it dealt with as a matter of priority, complain to Ofcom if it is not fixed within a reasonable timeframe, and of course take advantage of the broadband compensation scheme
  • Price guarantees – In addition to speed guarantees, you will sometimes come across broadband packages with a price guarantee. Usually, this means the provider promises not to raise the price during the full period of your contract, though these types of contract will tend to try to tie you in for longer in exchange for this promise, so be aware of that. Typically, contract pricing rises every year in line with inflation (and sometimes beyond). When this happens, you have a window of opportunity to switch provider without incurring any fees. In this sense, price rises can be a good thing, so consider carefully whether a price guarantee is something you really want
  • Limited or unlimited broadband? – Thankfully, this is something you no longer need consider by and large as all UK broadband deals are unlimited except for some rare exceptions that use alternative technologies such as satellites or UK a mobile network to send and receive data

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