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Can I get Virgin VIVID 300Mb broadband?

Richard Murphy
Wednesday, April 19th 2017

Virgin Media continues to race way ahead of any competitors when it comes to fast fibre.

Virgin Vivid 300Mbps is faster than an oily cheetah on a laminate floor, and it might be available in a street near you. Plus, existing Virgin Media customers can enjoy a huge speed boost – free.

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You can get Vivid 300 if Virgin operates in your area

Virgin Vivid 300Mb broadband is available to both new and existing customers. As long as Virgin's cable network has arrived in your area, you can get the Virgin Vivid speeds of 100Mb, 200Mb or even 300Mb.

Existing Virgin Media customers benefit from a speed boost

Virgin is slowly upgrading the speeds of existing customers on a steady rollout basis. To find out when you can get your hands on all those lovely additional megabits, you'll need call Virgin Media on 0808 168 4947.

Existing 50Mb customers will be increased to 100Mb

Customers currently on a 50Mb broadband package should be upgraded to 100Mb by the end of 2017. Despite this being Virgin’s slowest speed, it’s pretty close to the fastest fibre optic package available from providers that use BT’s network.

How much of a difference will that make?

Going up from 50Mb to 100Mb won’t increase the quality of what you do, but it will increase the amount you can do at the same time and the speed at which it happens. With 100Mb you can watch HD, or even 4K if you happen to have a 4K TV.

The speed boost will mean your household can do more on top, and should be more than suitable for the vast majority of households.

Existing 100Mb customers will be increased to 200Mb

Customers who signed up to Virgin Media 100Mbps will be upgraded to 200Mbps. If not, it is worth giving Virgin a ring to find out when this will happen. 200Mbps is almost twice as fast as the top speed on offer from any other provider. That’s really fast (if you hadn’t guessed).

New customers who want 100Mbps broadband from Virgin will now find it called ‘Vivid 100’ or ‘Vivid 100 and calls’.

How much of a difference will it make?

We’ve got to be blunt here, if you’re a ‘regular family’, doing ‘regular family internet things’ (like streaming, browsing and playing online games) you’re not really going to notice the difference.

The most bandwidth intensive thing you can do is stream TV and movies at UHD quality. With a 200Mb download connection, you’d have to stream six UHD movies at the same time before your connection would start to slow down. Six!

Existing 200Mb customers will be increased to 300Mb

The new high-water mark for home broadband, Virgin Vivid 300 is wildly fast – far faster, in fact, than the vast majority of people ever need or would ever use. Apart from being able to boast about having the fastest widely available broadband in the UK, there is little point in having a 300Mb connection. If you are already on 200Mb, the leap to 300Mb will be barely noticeable. Still, if it's a free upgrade. why not?

How much of a difference will that make?

Hmm. Do you run an internet café? Do your 15 family members want to watch UHD movies at the same time on 15 separate 4K TVs? Are you NASA? Truth be told, you probably won't notice the difference, but 300Mbps is a nice round number and you’ll have bragging rights over all your friends, so there’s that.

Frequently Asked Questions

I’m already with Virgin, will I be upgraded automatically?

If you’re already with Virgin Media, it’s time to get excited. Virgin Media will be contacting you with information on how you can ‘opt in’ to receive the speed boost when Virgin is ready to boost you.

How much will upgrading to Vivid speeds cost me?

The upgrade will be free (which makes opting in a bit of a no-brainer) and customers should receive information from Virgin about what to do. Virgin is rolling out the service now.

Will I have to re-sign my contract?

Those that do opt in will not have to re-sign a contract. It’s like eating an entire Black Forest gateau and not worrying about the calories. All you have to do now is play the waiting game.

Are upload speeds getting a boost too?

Surprisingly, no. An increase in upload speed would have been warmly welcomed, but unfortunately there’s no change on the horizon. Virgin puts all its attention firmly on download speeds. 100Mb comes with 6Mb upload, 200Mb comes with 12Mb, and 300Mb comes with 20Mb upload speed.

Virgin has now introduced its new Gamer package, which comes with 200Mb and 20Mb upload speed, but you have to pay extra for it on top of the standard 200Mb package.

Upload speeds dictate how fast you can send information from your home to other people. It affects online gaming, transferring files (cloud computing etc.), send emails and using VoIP services like Skype.

I’m not with Virgin, how do I get it?

If you’re not with Virgin Media, and you like the sound of 300Mb broadband, then perhaps it’s time to switch. First you’ll need to find out if it’s available to you by entering your postcode at the top of this article.

I already know Virgin Media’s not available where I live, should I be disappointed?

If you can’t get Virgin Media, then all this talk of current customers getting a speed boost must be pretty galling. There are some things you should know before you send a strongly worded letter to Mr Branson though.

Virgin Media is in the middle of its £3bn Project Lightning network expansion programme, with the aim of making Virgin Media available to 17 million UK premises by 2020. So if you can’t get it now, there’s a good chance it's on its way to you soon.

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