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Hyperoptic named 'best superfast broadband' at ISPA awards

Friday, July 3rd 2015 by Ellen Branagh

Gigabit provider Hyperoptic has been named ‘best superfast broadband’ for the third year running by the Internet Service Providers’ Association (ISPA).

The fibre to the premises broadband provider took the title at last night’s annual ISPA awards, as well as winning ‘best consumer fixed broadband’ and ‘best use of digital’.

The ISPA awards celebrate innovation and best practice in the UK Internet industry. 18 awards were handed out at its 17th annual awards in central London last night.

The awards, which included a keynote by Mikko Hyppönen (pictured), chief research officer at F-Secure and a leading advocate for digital rights, also saw home secretary Theresa May crowned ‘internet villain of the year’.

Hyperoptic’s three awards were the most won by a provider on the night. The company had been shortlisted for six categories, including ‘best SME broadband’, ‘best consumer customer service’, and the ‘customer choice award’.

Managing director Dana Tobak said: "Winning the headline ‘best superfast broadband' award for the third consecutive year is a huge achievement and testament to the hard work of the entire Hyperoptic team, who continue to work tirelessly to extend our gigabit services across the UK and support our customers.

“We are passionate about pushing boundaries in every aspect – from speeds, to flexibility, to best-in-class customer service.”

'Best service available'

She said having their work recognised was “fantastic” but there was still more to be done.

“As we continue to grow, we remain committed to ensuring our customers continue to experience the best service available in the market.”

Hyperoptic uses fibre technology to the building, meaning the copper cabling which can account for peak-time slowdowns and unpredictable speeds is no longer used to deliver a service to consumers.

Its services are live across London, Bristol, Cardiff, Reading, Liverpool, Manchester, and Leeds, with installations happening in Birmingham, Nottingham, Sheffield, Newcastle and Glasgow.

Theresa May was named internet villain of the year for ‘forging ahead with communications data legislation that would significantly increase capabilities without adequate consultation with industry and civil society'.

MPs David Davis and Tom Watson were jointly named ‘internet hero’ for their legal action against the Data Retention and Investigatory Powers Act (DRIPA), which was rushed through under emergency powers last year and gives authorities the power to force ISPs to give them access to people’s communications data.

A special 20th anniversary award was also given to John Souter, CEO of the London Internet Exchange (LINX), for his service to the internet industry.

ISPA secretary general Nick Lansman said “Congratulations to all the winners. With ISPA celebrating its 20th Anniversary, the ISPAs show the continued strength and diversity of the UK internet industry as the UK economy moves ever more online.”

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